Lydia Davis

I currently stay home full time with my almost four year old daughter and five month old son. Although this is technically not a job position, taking on this role has increased my time management and multi tasking skills immensely over the past almost four years.

• I assisted customers via the telephone regarding security and general maintenance of their accounts.
• I discussed 401k plans as well as perform transactions within those types of workplace accounts.
• I frequently performed password resets, account verification, and utilizing the Genesys system to successfully transfer customers to various departments as well as complete financial transactions.

• I worked directly with families and provide services, investigate allegations of child abuse/neglect/dependency, meet with school and medical staff to gather information, complete assessments, work with the court system, enter case information into the computer and in filing systems, complete referrals, work with community partners.

• I assisted customers, operated a cash register, arranged and organized the sales floor, and revamped the procedures to unloading the shipment.

• I assisted customers through the telephone and through emails and helped with troubleshooting.
• I kept paperwork of each call and the job was mainly done through a computer.
• Customer service and data entry were the main priorities of this position.

• I assisted the store manager with reaching sales goals, ran the sales floor, managed a team of 6-9 people, organized the sales floor, ran a cash register, assisted customers, created nightly deposits.

• I assisted customers, operated the cash register, as well as arranged and organized the sales floor.