Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Timeline
Generic

Lydia Doty-Faulk

Detroit,MI

Summary

Compassionate, enthusiastic and creative Long Term Substitute Teacher and Head Varsity Volleyball Coach with 5 years of experience teaching various subjects. Skilled at maintaining classroom productivity with great attention to detail and collaboration. Organized, flexible and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

CEO

No Limit Volleyball, LLC
04.2023 - Current
  • Trained approximately 15 children ages ranging from 9 to 18 years old four days per week during the summer with hand-picked No Limit Volleyball, LLC staff members.
  • Developed strong relationships with parents and other coaches looking to ensure their players develop into exceptional volleyball players.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Elevated visibility and reputation of volleyball program through strategic marketing and media relations efforts.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.

District Substitute Teacher

Harper Woods School District
09.2021 - Current
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Developed strong relationships with students, parents, and colleagues by maintaining respectful and open lines of communication while also fostering a supportive learning environment.
  • Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
  • Contributed to positive school culture by participating in extracurricular activities and events.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
  • Repeatedly requested as substitute teacher by most teachers based on excellent past referrals and trusted performance.
  • Expedited daily operations through proficient use of Microsoft Office Suite tools.
  • Engaged with approximately 36 parents and guardians in their children's learning process through regular communication and feedback.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences in class sizes of at least 35 students per hour.

Head Varsity Volleyball Coach

Harper Woods High School
07.2020 - Current
  • Enhanced team performance by implementing strategic practice sessions and focusing on individual player development.
  • Mentored assistant coaches in effective coaching methodologies for consistent growth within coaching staff as a whole.
  • Coordinated travel arrangements for out-of-town games and tournaments while adhering to budget constraints.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.
  • Coordinated with parents, administration, and other resources to fundraise for team needs and equipment.
  • Promoted and organized volleyball tournaments through strategic marketing efforts, resulting in increased attendance and visibility.

Hostess

Parc
06.2022 - 02.2023
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Supported needs of two-person wait staff who attended to specific needs of countless customers daily for multicultural contemporary restaurant with social relevancy and intentionality.
  • Managed approximately 20 incoming and outgoing calls per day.

Client Care Specialist

Rocket Mortgage
11.2020 - 09.2021
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Managed high call volume efficiently, prioritizing urgent requests and maintaining composure under pressure.
  • Demonstrated empathy towards clients' situations while maintaining professional boundaries and adhering to company policies.
  • Established trust with clients via transparent and concise communication.
  • Monitored performance metrics closely, striving for continuous improvement based on feedback from both peers and supervisors alike.
  • Maintained 4.91/5 star rating from clients. Consistent areas of excellence: helpful, easy to understand, and knowledgeable.
  • Participated in regular team meetings to discuss strategies for enhancing overall client experience within the organization.
  • Liaised between internal departments to facilitate prompt resolution of complex cases, resulting in satisfied clients who appreciated the extra effort put forth on their behalf.

Physical Trainer

Rainbow Homes
08.2019 - 12.2019
  • Supported between 5 to 10 underprivileged members of Rainbow Homes, creating and implementing innovative physical activities, improving their quality of life.
  • Represented Michigan State University positively and professionally while providing the East Lansing community with much-needed services at the local YMCA.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Conducted thorough fitness assessments to accurately gauge clients'' starting points and establish realistic objectives.

Education

Bachelor of Science - Kinesiology

Michigan State University
East Lansing, MI
08.2015 - 05.2019

Skills

  • Organization and Planning
  • Interpersonal Communication
  • Friendly, Positive Attitude
  • Attention to Detail
  • Time Management
  • Problem-solving abilities
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Customer Service
  • Conflict resolution
  • Microsoft Office

References

  • Roderick Oden, Harper Woods School District, rod.oden@hwschools.org, (313) 673-4879
  • Yvonne Lewis, Harper Woods School District, (517) 410-6774
  • Louis Mitchell, Renaissance High School, loumitchell@live.com, (313) 475-0273
  • Jerome Willis, Agape Fellowship Church, (313) 971-8427

Languages

Spanish
Elementary
Japanese
Limited Working

Timeline

CEO

No Limit Volleyball, LLC
04.2023 - Current

Hostess

Parc
06.2022 - 02.2023

District Substitute Teacher

Harper Woods School District
09.2021 - Current

Client Care Specialist

Rocket Mortgage
11.2020 - 09.2021

Head Varsity Volleyball Coach

Harper Woods High School
07.2020 - Current

Physical Trainer

Rainbow Homes
08.2019 - 12.2019

Bachelor of Science - Kinesiology

Michigan State University
08.2015 - 05.2019

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Lydia Doty-Faulk