Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lydia Duarte Reyna

Nogales

Summary

Detail-oriented professional with 14+ years of experience and a proven knowledge of customer service. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and proactive approach to problem-solving. Offering outstanding potential for growth and development in shipping and receiving. Brings solid foundation in logistics principles and ability to quickly learn and apply new processes. Ready to use and develop skills in inventory management and shipment coordination in role.


With strong foundation in providing compassionate and personalized care to clients. Proven track record of supporting daily living activities, ensuring safety, and promoting well-being. Demonstrated ability to build rapport with patients and effectively manage varying care needs.

Healthcare professional with robust background in delivering high-quality patient care . Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.



Overview

13
13
years of professional experience
1
1
Certification

Work History

Home Health Aide

BAYADA
08.2022 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Volunteer Firefighter

Nogales Suburban Fire Dist
08.2012 - 03.2021
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Administered first aid and conducted emergent response management.
  • Minimized risk of accidents on scene by following established protocols regarding traffic control management.
  • Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
  • Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
  • Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
  • Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
  • Provided swift medical assistance to injured individuals on scene as a certified first responder until paramedics arrived.
  • Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
  • Enhanced internal communication within the department by contributing valuable input at regular meetings and debriefings.
  • Increased public awareness about fire safety through participation in community events and media interviews.
  • Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
  • Assessed and repaired fire extinguishers and various fire equipment for stations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Assisted with regular maintenance of firefighting equipment.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • Responded to emergency calls and provided medical assistance to injured individuals.
  • Conducted fire drills and trained new recruits in use of firefighting equipment.
  • Evaluated areas after containing fires to identify and suppress hot spots.
  • Performed maintenance on water tanks, fire hoses and other firefighting equipment.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Effectively supported fire suppression by setting up and maintaining water supply lines.
  • Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
  • Assisted in prevention of fires through public education programs.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
  • Diagnosed and located hazardous materials and other sources of fires.

SHIPPING AND RECEIVING

Arizona Apparel inc
10.2018 - 02.2020
  • Corresponded with establishment representatives to rectify problems, such as damages, shortages and nonconformance to specifications.
  • Determined shipping methods, routes and rates for materials.
  • Contacted carrier representatives to make arrangements for shipping and delivery of materials.
  • Packed, sealed, labeled and affixed postage to prepare materials for shipping.
  • Requisitioned and stored shipping materials and supplies to maintain inventory.
  • Examined shipment contents and compared with manifests, invoices and orders to verify accuracy.
  • Troubleshot minor problems and reported larger technical issues.
  • Responded quickly to meet customer needs and resolve problems.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

MATERIAL HANDLER

Regent inc
10.2014 - 05.2018
  • Received supplies according to purchase orders or alternative verification methods.
  • Identified process improvement opportunities and proposed solutions to management.
  • Kept material handling equipment in good condition by conducting regular maintenance.
  • Stacked materials on pallets and wrapped with pallet wrap, facilitating safe transport.
  • Reviewed work orders determining required stock and quantity needed.
  • Monitored flow of materials and parts to meet schedule commitments.
  • Leveraged material requisition for requesting materials needed to complete manufacturing process.
  • Checked incoming deliveries, confirming orders met quality standards.
  • Attached identifying tags or labels to materials, improving efficiency and eliminating errors.
  • Sorted and placed materials on racks, shelves, or bins using predetermined sequences.
  • Attached identified tags to containers and mark them with identified information.
  • Received oral instructions to determine work assignments and material and equipment needs.

SEWING MACHINE OPERATOR

Barrier wear
05.2014 - 10.2014
  • Monitored machine operation to detect problems such as defective stitching, breaks in thread and machine malfunctions.
  • Mounted needles, cutting blades, or pattern plates and adjusted machine guides.
  • Guided garments or garment parts under machine needles and presser feet to sew parts together.
  • Cut excess material or thread from finished products.
  • Recorded quantities of materials processed.
  • Started and operated single or double needle serging and flat-bed felling machines.

Education

Some College -

COCHISE COLLEGE
Nogales, AZ
02.2013

High School Diploma - undefined

NOGALES HIGH SCHOOL
Nogales, AZ
05.2007

Skills

  • Computer skill
  • Bilingual spanish/English
  • Patient care
  • Personal hygiene assistance

Certification

  • HHA - Home Health Aide

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Home Health Aide

BAYADA
08.2022 - Current

SHIPPING AND RECEIVING

Arizona Apparel inc
10.2018 - 02.2020

MATERIAL HANDLER

Regent inc
10.2014 - 05.2018

SEWING MACHINE OPERATOR

Barrier wear
05.2014 - 10.2014

Volunteer Firefighter

Nogales Suburban Fire Dist
08.2012 - 03.2021

High School Diploma - undefined

NOGALES HIGH SCHOOL

Some College -

COCHISE COLLEGE

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Lydia Duarte Reyna