Lydia Eyle
Toppenish
Summary
Professional mentor focused on fostering positive relationships and team collaboration. Well-versed in crisis intervention and trauma-informed care, effectively addressing individual needs and promoting growth. Demonstrates adaptability and emotional intelligence in challenging environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Building Assistant
Central City Concern
Portland
06.2024 - 07.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and assisting residents and their guests.
- Responded promptly to residents' needs, assisting with various tasks to enhance their experience.
- Fostered positive relationships with residents through professional interactions and strong interpersonal skills.
- Ensured clean, well-functioning building by performing janitorial duties and adhering to cleaning schedules.
Staffing Trainee
Central City Concern
Portland
03.2024 - 06.2024
- Greeted residents and visitors, addressing inquiries and providing information and updates to staff to enhance communication.
- Answered central telephone system and directed calls accordingly.
- Maintain daily shift logs, update building rosters, and incident reports.
- Enhanced facility cleanliness through consistent daily maintenance tasks, including sweeping, mopping, and vacuuming.
Childcare Provider
Self Employed
Yakima
12.2013 - 02.2023
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Implemented daily routines to promote consistency, facilitating smoother transitions for children between activities.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces, reducing risk of germ transmission.
Education
G.E.D. -
Yakima Community college
12-1997
Skills
- Community engagement
- Collaborative outreach
- Trauma-informed care
- Crisis intervention
- Resource navigation
- Documentation
- Problem solving
- Communication
- Time management
- Multicultural competence
- Professional ethics
Certification
- Certified Mentor
- Certified Peer Support
Timeline
Community Building Assistant
Central City Concern
06.2024 - 07.2025
Staffing Trainee
Central City Concern
03.2024 - 06.2024
Childcare Provider
Self Employed
12.2013 - 02.2023
G.E.D. -
Yakima Community college