Lydia Gebrezgi
Nashville,TN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Willingness to take on added responsibilities to meet team goals. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Customer Sales Associate
Walgreens
05.2023 - Current
- Provided optimal customer engagement, resulting in increased sales conversions.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided information on company offerings to promote products and services to customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Teller
The Tennessee Credit Union
06.2022 - 05.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Educated customers on use of banking website and mobile apps.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Maintained accurate records of customer transactions in line with bank procedures.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
Education
BBA - Business Management And Business System Analytics
Belmont University
Nashville, TN05.2027
High School Diploma -
Antioch High School
Antioch, TN05.2023
Skills
- Customer Consultation
- Interpersonal and Written Communication
- Cash Management
- Conflict Resolution
- Teamwork and Collaboration
- Quick Learner
- Organization
- Outgoing Personality
Timeline
Customer Sales Associate
Walgreens
05.2023 - Current
Teller
The Tennessee Credit Union
06.2022 - 05.2023
BBA - Business Management And Business System Analytics
Belmont University
High School Diploma -
Antioch High School
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