Lydia Gillard
Fayetteville,AR
Summary
I am CPR certified. Skilled in payment processing and maintaining cleanliness, I excel in fostering teamwork and communication, ensuring a positive experience for customers and colleagues alike. Experience in delivering top-notch customer service in fast-paced environment. Proven track record of ensuring timely and accurate order delivery while maintaining friendly and professional demeanor. Experienced with creating safe and stimulating environments for children. Knowledge of child development principles techniques to support growth and wellbeing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Carhop
Sonic
Springdale, AR
08.2025 - 12.2025
- Provided prompt and friendly service to customers, ensuring satisfaction and repeat business.
- Delivered food and drinks efficiently while maintaining high standards of cleanliness.
- Operated point-of-sale system to process orders accurately and handle payments.
- Collaborated with team members to uphold fast-paced service during peak hours.
- Maintained inventory levels by restocking supplies as needed throughout shifts.
- Resolved customer complaints promptly to enhance overall dining experience.
- Monitored food quality and presentation to ensure adherence to company standards.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
SKC Worker
Donald W. Reynolds Boys & Girls Club
Fayetteville, AR
09.2024 - 05.2025
- Assisted in daily operations, ensuring a safe and engaging environment for youth members.
- Supported program implementation by organizing activities that promote personal growth and teamwork.
- Maintained cleanliness and organization of facilities to enhance overall member experience.
- Collaborated with staff to develop recreational programs tailored to diverse age groups.
- Monitored attendance and participation, providing feedback for program enhancements.
- Engaged with families, fostering open communication regarding member development and opportunities.
- 7+ years of experience with children
Office Helper
Rachel’s Consulting, LLC
Fayetteville, AR
12.2021 - 08.2024
- Assisted in managing office supplies and inventory for efficient workflow.
- Supported team members by organizing documents and maintaining filing systems.
- Coordinated scheduling and appointments for staff, enhancing time management.
- Handled incoming communications, ensuring timely responses to client inquiries.
- Order office supplies, stock supply stations and ensure equipment is operable.
- Keep the office clean and organized.
Fast Food Worker
Dairy Queen Grill & Chill
Fayetteville, AR
03.2024 - 05.2024
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards.
- Prepared food items following safety and quality guidelines.
- Assisted team members during peak hours to ensure efficiency.
- Handled cash transactions accurately while processing orders.
- Maintained inventory levels and restocked supplies as needed.
Education
Fayetteville High School
Fayetteville, AR05.2025
Skills
- Good communication
- Drive-thru experience
- Flexible schedule
- Strong work ethic
- Guest satisfaction
- Cleaning and sanitizing
- Food safety compliance
- Payment processing
- Friendly attitude
- Performance improvement
- Excellent customer service
- Fast and efficient
- Willing to learn
- Car-side service
- Safety conscious
- Great with kids of all ages
Certification
CPR Certified
Timeline
Carhop
Sonic
08.2025 - 12.2025
SKC Worker
Donald W. Reynolds Boys & Girls Club
09.2024 - 05.2025
Fast Food Worker
Dairy Queen Grill & Chill
03.2024 - 05.2024
Office Helper
Rachel’s Consulting, LLC
12.2021 - 08.2024
Fayetteville High School