Lydia Haas
Summary
Outgoing, enthusiastic, dedicated employee. Warm and empathetic. Highly organized, communicative, and well-spoken. Works well within team settings. Enjoys learning new skills and taking on a challenge. Friendly and hardworking with a commitment to helping others.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Aide (PCA)
Central Penn Nursing Care Inc.
Lancaster
05.2024 - Current
- Assisted patients with personal hygiene such as showering, bed bath, dressing, oral care, toileting, and feeding.
- Monitored patient vital signs and reported changes to nursing staff.
- Documented patient care activities accurately in medical records.
- Communicated effectively with healthcare team and family members.
- Assisted with mobility, transferring, and positioning of patients.
- Used hoyer lifts and sit-to-stand lifts.
- Followed care plans to meet individual patient needs consistently.
- Distributed oral medications on time.
- Answered call lights promptly and responded appropriately.
- Planned and prepared meals meeting patients' nutritional requirements.
- Assisted nursing staff with diverse care needs of patients.
- Performed basic housekeeping duties such as changing linens, bed making, laundering, and removing trash.
- Looked for physical, emotional, and symptomatic changes in patient condition.
- Measured and recorded food and liquid intake and output.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans.
- Emptied ostomy bags.
- Emptied foley catheter bags.
- Supported physical therapy exercises under supervision of healthcare providers.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Accompanied clients to doctor's appointments and outings when necessary.
- Provided emotional support to patients and families during difficult times.
- Picked up extra shifts to help ensure quality care and teamwork.
Barista
Chesnut Hill Cafe
Lancaster
09.2022 - 08.2024
- Prepared espresso-based beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided product recommendations.
- Operated coffee brewing equipment, ensuring proper functioning and maintenance.
- Collaborated with team members to ensure timely service during peak times.
- Engaged with customers to create a welcoming and friendly atmosphere in the cafe.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Supported highest standards of conduct and service to support company reputation.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Store Associate
CVS Pharmacy
Hershey
06.2021 - 09.2022
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected store products for damage and obtained item replacements for customers.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Processed refunds for worn, damaged and broken merchandise.
Camp Counselor
Camp Nawakwa
Arendtsville
06.2018 - 08.2018
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Engaged children in arts and crafts, singing, sports activities, games and field trips
- Coordinated and led group activities for campers and counselors.
- Explained principles, techniques and safety requirements to activity participants to prevent injury.
- Developed and implemented camp emergency procedures and communicated potential hazards to staff members and campers.
- Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
- Assisted homesick children, actively listening to concerns and providing emotional support.
Certification
- Patient Care Aide (PCA) - Central Penn Nursing Care (May 2024)
Timeline
Patient Care Aide (PCA)
Central Penn Nursing Care Inc.
05.2024 - Current
Barista
Chesnut Hill Cafe
09.2022 - 08.2024
Store Associate
CVS Pharmacy
06.2021 - 09.2022
Camp Counselor
Camp Nawakwa
06.2018 - 08.2018