Shaneise Williams
New York,NY
Summary
Highly organized and dependable candidate with a proven ability to efficiently manage multiple priorities and maintain a positive attitude. Possesses a strong willingness to assume additional responsibilities to achieve team objectives. Focused patient care professional experienced in prioritizing and delivering essential patient care. Offers 3 years of comprehensive experience in recording vital signs and preparing precise documentation. Recognized by patients for providing exceptional five-star patient care.
Overview
4
4
years of professional experience
5
5
Certification
Work History
PCA Personal Care Aide
Unicare C.d.c
12.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
PCA Personal Care Aide
Ultimate Care, Inc
12.2021 - 03.2024
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Showing representative
MetroNest
06.2021 - 09.2021
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on deadline.
Intern
Comprehensive Youth Development
11.2020 - 06.2021
- Complete & Submit Online Assignments
- Attend Virtual weekly seminars and discussions on assignments.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
Education
High school diploma -
Manhattan Comprehensive Night & Day H.S.
New York, NY06.2021
IB-International Baccalaureate -
Brooklyn Emerging Leaders Academy Charter
Brooklyn, NY06.2020
Skills
- Mac OSX System training; Google Suite Environment
- Personable and able to work with a variety of communities and audiences
- IOS
- Behavioral Management
- Emotional Support
- Dementia Care
- HIPAA Compliance
- Infection prevention
Certification
PCA
EKG
CNA
Phlebotomy
CPR/AED/ First-aide
Timeline
PCA Personal Care Aide
Unicare C.d.c
12.2022 - Current
PCA Personal Care Aide
Ultimate Care, Inc
12.2021 - 03.2024
Showing representative
MetroNest
06.2021 - 09.2021
Intern
Comprehensive Youth Development
11.2020 - 06.2021
High school diploma -
Manhattan Comprehensive Night & Day H.S.
IB-International Baccalaureate -
Brooklyn Emerging Leaders Academy Charter
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