Lydia Henman
Crestview,FL
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
2
2
years of professional experience
Work History
Cashier's Office Student Worker
Pensacola Christian College
Pensacola, FL
05.2019 - 08.2019
- Followed instructions from management to complete tasks according to exact specifications.
- Greeted office visitors, provided information, and directed to appropriate personnel.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
- Processed donations in accordance with established protocols, including data entry into the donor database.
- Provided customer service support to donors via telephone and email inquiries.
- Maintained accurate records of all donation activity, including donor contact information and gift acknowledgements.
- Assisted with customer requests and answered questions to improve satisfaction.
- Distributed keys to appropriate staff members and received, cleaned, and organized returned keys.
- Personally held monthly quality inspections of all keys and collaborated with appropriate staff to replace any broken or dysfunctional keys.
- Reviewed accounts and identified overdue campus rent payments.
- Processed customer payments in a timely manner.
- Interfaced with various departments such as finance, accounting, operations.
- Accepted and processed customer payments and applied toward account balances.
Warehouse Order Picker
Pensacola Christian College Inc.
Pensacola, FL
05.2017 - 06.2017
- Loaded merchandise onto carts or pallets for transport to designated areas.
- Maintained cleanliness of the warehouse area by sweeping floors, dusting shelves, and removing debris.
- Stacked picked items onto pallets according to customer specifications and delivery deadlines.
- Assembled customer orders from stock using a variety of tools such as knives, tape guns.
- Updated computer systems with accurate information regarding received goods and shipped products.
- Collaborated with team members to ensure that all tasks were completed on time.
- Adhered to company policies related to quality assurance standards.
- Used handheld scanners to key in data for packages.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Labeled boxes and placed in outbound collection areas.
- Verified accuracy of returned items against original purchase records.
- Sorted, counted, and scanned returned items into inventory management system.
- Performed quality control checks on returned products to ensure they met company standards.
- Inspected returned items for damage or missing parts prior to processing.
Education
High School Diploma -
Inverness Christian Academy
Inverness, FL05-2017
Some College (No Degree) - Education
Pensacola Christian College
Pensacola, FLSkills
- File Maintenance
- Data Entry
- Mail handling
- Fast Learner
- Recordkeeping and Confidentiality
- Attention to Detail
- Organized and Efficient
- Friendly and Professional
Accomplishments
- Graduated High School as Valedictorian with honors
- Inducted into the National Honors Society in 2017
Affiliations
Mom and Wife with skills in prioritizing what needs to be done now and what can be done later.
Pen, ink, and watercolor artist on occasion, I have sold one commission but prefer art as a hobby.
I enjoy simulation games such as supermarket simulator, Tale and Ale, Sims4, and Dreamlight Valley, because it's nice to micromanage in a pretend universe when my role in reality involves a ton of flexibility to prioritize the wellbeing and happiness of everyone and not just my organizational preferences.
I enjoy watching shows, reading books, and playing games with my husband after the child's bedtime.
Timeline
Cashier's Office Student Worker
Pensacola Christian College
05.2019 - 08.2019
Warehouse Order Picker
Pensacola Christian College Inc.
05.2017 - 06.2017
High School Diploma -
Inverness Christian Academy
Some College (No Degree) - Education
Pensacola Christian College
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