Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Lydia Huey

Streator,IL

Summary

Motivated and personable professional with 6 years of experience in customer service and team leadership. Eager to bring strong organizational skills, a proactive attitude, and a commitment to excellence to a dynamic team. Quick to learn and driven to grow, with a focus on building relationships and delivering outstanding service to students, faculty, and the community.

Overview

6
6
years of professional experience

Work History

Training Manager

Dairy Queen
01.2019 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Promoted a positive learning environment through effective communication strategies and fostering collaboration among team members.

IVCC Womens Assistant Soccer Coach

Illinois Valley Community College
07.2024 - Current
  • Assisted head coach in designing practice sessions, focusing on individual player development and overall team improvement.
  • Facilitated open communication between players, parents, and coaching staff to address concerns and promote a positive atmosphere.
  • Aided in fostering a strong sense of team unity through regular team-building activities both on and off the field.
  • Supported head coach in administrative tasks such as scheduling practices, organizing travel arrangements, and managing equipment inventory.

Manager

Jimmy Johns
10.2021 - 08.2022
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.

Referee

Streator Youth Soccer Association
09.2021 - Current
  • Successfully handled multiple tasks simultaneously in a fast-paced environment without compromising quality of work
  • Promoted good sportsmanship among players.
  • Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.

Seasonal Ticketing Staff Member

Soldier Field Stadium
09.2022 - Current
  • Strengthened relationships with loyal patrons through personalized attention and excellent customer service skills.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Provided support to supervisors during high-volume periods, assisting with additional tasks as needed.

Education

Associate Degree in Business - Business

Illinois Valley Community College
Oglesby, IL
01-2026

Skills

  • Effective communication
  • Professional demeanor
  • Time management
  • Customer service
  • Multitasking
  • Team management
  • Organization skills
  • Microsoft Office knowledge

Volunteer Experience

Referee, Streator Youth Soccer Association, Streator, IL

09/01/21 – Present

  • Enforce game rules, monitor player behavior, and resolve disputes to ensure sportsmanship and fair play.
  • Manage multiple tasks, including setting up equipment, maintaining game records, and inspecting fields for safety.
  • Promote player safety and sportsmanship while maintaining a fast-paced, high-quality work environment.

Timeline

IVCC Womens Assistant Soccer Coach

Illinois Valley Community College
07.2024 - Current

Seasonal Ticketing Staff Member

Soldier Field Stadium
09.2022 - Current

Manager

Jimmy Johns
10.2021 - 08.2022

Referee

Streator Youth Soccer Association
09.2021 - Current

Training Manager

Dairy Queen
01.2019 - 11.2024

Associate Degree in Business - Business

Illinois Valley Community College

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Lydia Huey