Lydia Jernigan
Pontotoc,MS
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Manager
First Metropolitan Financial Services
07.2016 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Updated reports, managed accounts, and generated reports for company database.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
- Managed over 50 customer calls per day, increased outstanding volume by 48% while maintaining profit with low delinquency.
Education
No Degree - General Studies
Itawamba Community College
Fulton, MS08.2018
High School Diploma -
Houston High School
Houston, MS05.2016
Skills
- Business Planning
- Financial Management
- Market Research
- Project Management
- Customer Relationship Management
- Policy and Procedure Adherence
Proffesional References
Kristen Adams- Medical Social Work: Panama City, Florida
662-315-5279
Misty Thompson- Medical Office Manager: Tupelo, Ms
662-321-7839
Kayla Weaver- Finance Manager: Houston, MS
662-542-1194
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
First Metropolitan Financial Services
07.2016 - Current
No Degree - General Studies
Itawamba Community College
High School Diploma -
Houston High School
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