Lydia Leaming

• Managed patient records and scheduling, ensuring accurate documentation and efficient appointment flow.
• Executed efficient patient workups to maintain adherence to appointment schedules.
• OPTOS (Ages 0+) and/or troubleshooting technical issues with the OPTOS
• Measured intraocular pressure using the Icare and Tonopen (Ages 0+)
• Collaborated with clinical team to streamline workflow processes, improving overall clinic efficiency.
• Monitored inventory levels in exam rooms.
• Trained new staff members on office protocols and equipment usage to ensure consistent patient care standards.
• Administered ophthalmic drops and ointments, focusing on patient comfort.
• Conducted visual field testing.
• Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
• Cleaned or sterilized ophthalmic instruments.
• On the lookout for additional tasks around the office space to ensure the best organization and efficiency:

-Cleaning the storage closet.

-Keeping exam drawers orderly.

-Making sure testing items are easy to access in the storage cabinets.

-Vacuuming exam rooms to ensure a clean environment.

-Learned optical billing to assist with filing billing in a timely manner

• Coordinated surgery and post op scheduling, with the patients and surgical centers.
• Coordinated MRI and CT scheduling with Radiology.
• Requested records from other providers to give patients the best continued care.
• Requested Cardiology clearance prior to surgery to ensure the safest experience during surgery
• Managed text messages, calls, emails and voicemails from patients in a timely manner.
• Called in prescriptions to pharmacies.
• Swabbing patients for genetic testing, assisting in placing the testing orders and mailing the tests.
• Inputting orders for Luminopia and following up on the status of the order.
• Scribing and hands-on. assisting during exams
• Explaining the examination procedure for premature patients, assisting during the exam and coordinating follow ups.
• Refracted patients (Ages 10+) using the Phoropter
• Reviewing and scanning patient records
• Creating and inputting schedule templates

• Worked up patients in a timely manner for efficient clinic flow.
• Assisted with in office tear duct probing and tube insertion.
• Assisted in the fitting of contact lenses, ensuring optimal comfort and vision for patients while educating them on proper lens care.

Optical experience

• Oversaw daily operations, ensuring compliance with industry standards and best practices.
• Managed inventory levels of lenses, contacts and frames.
• Trained and mentored staff on optical procedures and customer service excellence.
• Coordinated with suppliers to streamline ordering processes and ensure product availability.
• Assisted in the selection of appropriate lenses and frames based on individual prescription needs, improving overall patient outcomes with their eyewear choices.
• Edged lenses and finalized the process of making glasses
• Recorded measurements, adjusted eye wear, and made changes based on customer feedback.
• Educated clients about how to adapt to, wear, and care for eyeglasses.