Nicole Hattaway
Danielsville,GA
Summary
With a proven track record at Georgia Center For Sight, I excel in ophthalmic imaging and fostering patient relations. Leveraging skills in electronic health records management and a knack for enhancing patient satisfaction, I've significantly contributed to the early detection of glaucoma and streamlined clinic operations, ensuring high-quality eye care.
I am professional with positive attitude and willingness to learn from experienced professionals. Successful at providing high level of assistance during office procedures, contact lens fittings and instrument sterilization.
Offering exceptional attention to detail and commitment to patient care, well-suited for fast-paced clinical environment. Brings foundation in ocular anatomy and patient interaction that supports effective clinical assistance.
Overview
23
23
years of professional experience
Work History
Certified Ophthalmic Assistant
Georgia Center For Sight
05.2007 - Current
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Documented patient medical history and information utilizing Nextech Cloud, Intellechart and with commitment to accuracy.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Supported practice growth through exceptional customer service, fostering long-term relationships with patients and their families.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Enhanced clinic efficiency with accurate maintenance of patient records and scheduling appointments.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Collaborated with multidisciplinary teams to provide comprehensive eye care for patients with complex needs.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Increased patient satisfaction by addressing concerns and answering inquiries regarding eye health and procedures.
- Contributed to the successful treatment of eye conditions by administering prescribed medications under the supervision of an ophthalmologist.
- Aided visually impaired patients by recommending appropriate low-vision aids based on their specific needs and abilities.
- Educated patients on proper contact lens care and usage, promoting optimal eye health over time.
- Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Technician
Athens Regional Medical Center - Armc
03.2004 - 04.2007
Certified Nursing Assistant
BJC Hospital
01.2002 - 02.2004
Education
No Degree - Nursing
Athens Technical College
Athens, GA01-2002
High School Diploma -
Madison County Highschool
Danielsville, GA05-2001
Skills
- Ophthalmic terminology
- Surgical assistant
- All Ophthalmic instrumentation
- Ophthalmic imaging
- Motivation and initiative
- Prescription verification
- Patient scheduling
- Medical history taking
- Refractive error measurement
- Ocular motility assessment
- Ophthalmic scribe
- Chart documentation
- Contact lens fitting
- Slit-lamp biomicroscopy
- Ocular disease management
- Appointment scheduling
- Patient relations
- Equipment calibration
- Supply restocking
- Ophthalmic equipment expertise
- Visual prescreening
- Eye anatomy
- Electronic health records management
- Pharmacology
Accomplishments
Visionary Victor 4 times for exhibiting the core vision and mission of GCFS.
Timeline
Certified Ophthalmic Assistant
Georgia Center For Sight
05.2007 - Current
Technician
Athens Regional Medical Center - Armc
03.2004 - 04.2007
Certified Nursing Assistant
BJC Hospital
01.2002 - 02.2004
No Degree - Nursing
Athens Technical College
High School Diploma -
Madison County Highschool
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