Lydia Martin
Hilliard,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
3
3
years of professional experience
Work History
Swim Instructor and Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
Dublin And Upper Arlington , OH
10.2021 - 08.2024
- Treated minor injuries and administered first aid.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Participated in staff training sessions to continually improve teaching and safety skills.
- Handled student situations using logic and mediation skills.
- Built and established lasting relationships using encouragement and personal support.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
Education
Political Science
Indiana University, Bloomington
Bloomington, INSkills
- Team collaboration
- Conflict resolution
- Effective communication
- Time management
- Friendly, positive attitude
- Supervision and leadership
- Problem resolution
- Team building
- Multitasking Abilities
- Customer service
Timeline
Swim Instructor and Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
10.2021 - 08.2024
Political Science
Indiana University, Bloomington
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