LYDIA MIRABAL-BATISTA
Summary
Detail-oriented and dependable professional with experience in billing, customer service, and administrative support. Known for being organized, reliable, and bilingual in English and Spanish.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Photographer
Lors Photography
08.2024 - 11.2024
- Company Overview: (Seasonal)
- Set up lighting and equipment to take high-quality school portraits
- Maintained professionalism while working with students and school staff
- (Seasonal)
Billing & Collections Analyst
Endo Surgi Center
06.2022 - 08.2024
- Handled all medical billing and collections including credit card, insurance, and PIP claims
- Created invoices for attorneys and maintained organized financial records
- Negotiated payment plans to support patients and improve cash flow
- Worked with NextGen, Instamed, and Vision to manage and track financial activity
Personal Aide
All Ways Caring & Home Choice Health Care
01.2020 - 01.2022
- Provided personal care services including hygiene, grooming, and mobility support
- Prepared meals, performed housekeeping, and monitored client health
- Offered emotional support and companionship to improve clients' daily lives
Assistant Daycare Teacher
Children's Discovery Center - North Carolina
01.2019 - 12.2019
- Engaged children in singing, coloring, and storytelling activities
- Ensured food safety by checking for allergies and following dietary restrictions
- Supervised playtime and diaper changes, and ensured a safe, nurturing environment
- Communicated with parents during pickup and provided daily updates
Accounts Receivable Analyst
Cabanillas & Associates
11.2015 - 07.2019
- Managed A/R collections, processed payments, and tracked overdue accounts
- Scheduled and confirmed payment plans with clients and documented activities in Practice Master
- Collaborated with legal teams to improve client financial compliance
Accounts Receivable
Manhattan Fire & Safety
08.2009 - 11.2015
- Oversaw client account setups, billing, and payment reconciliation
- Posted all incoming checks, credit cards, and prepared daily deposits
- Managed invoicing, W-2s, employee records, and assisted controller with financial planning
- Maintained a well-organized filing system and supported company-wide operations
Administrative Receptionist
Electronic Systems Plus
04.2007 - 03.2009
- Greeted clients, managed front desk, and processed all incoming payments
- Handled credit card billing, DHL/FedEx/UPS packages, and mail operations
- Managed invoice preparation, reconciliations, and data entry for accounts
Customer Service Representative
Haier America
01.2005 - 12.2005
- Assisted customers with Haier appliance inquiries and returns, including microwaves
- Created and tracked UPS return labels and provided return instructions
- Ensured positive customer service experiences through timely and accurate support
Cashier & Sales Associate
01.1990 - 12.1999
- Worked across multiple locations including flea markets, Kids Town, Big Lots, Pets Playground, and 99 Cents Store
- Assisted customers with selecting products, operated registers, and restocked inventory
- Maintained clean, organized environments and delivered excellent customer service
Education
Associates - Computer Science
University of The People
04.2025
No Degree - Child Psychology
Mercy College
Dobbs Ferry, NY12.2012
Certificate - Computer Office Specialist
Global Business Institute
Far Rockaway, NY09.2004
Skills And Technical Proficiency
- Accounts Receivable & Collections
- Medical & Legal Billing (Insurance, PIP, Attorney Invoicing)
- Customer Service & POS Operation
- Office Administration, Mail & Document Handling
- Data Entry & Payment Reconciliation
- Content Creation using Canva
- Social Media (Facebook, Instagram, Pinterest, TikTok, LinkedIn)
- Microsoft Office Suite, AS400, NextGen, Practice Master, DocStar, Tabs 3, Dynamics GP
- Fast Typing (45+ WPM), Apple & Windows Software
- Bilingual: English & Spanish
- Licensed Notary Public (NJ, since 2023)
Certification
Licensed Notary Public – State of New Jersey
Certified Since 2023
Computerized Office Specialist Certificate – Global Business Institute
Far Rockaway, NY | Jun 2003 – Sep 2004
Valedictorian, Dean's List
Timeline
Photographer
Lors Photography
08.2024 - 11.2024
Billing & Collections Analyst
Endo Surgi Center
06.2022 - 08.2024
Personal Aide
All Ways Caring & Home Choice Health Care
01.2020 - 01.2022
Assistant Daycare Teacher
Children's Discovery Center - North Carolina
01.2019 - 12.2019
Accounts Receivable Analyst
Cabanillas & Associates
11.2015 - 07.2019
Accounts Receivable
Manhattan Fire & Safety
08.2009 - 11.2015
Administrative Receptionist
Electronic Systems Plus
04.2007 - 03.2009
Customer Service Representative
Haier America
01.2005 - 12.2005
Cashier & Sales Associate
01.1990 - 12.1999
Associates - Computer Science
University of The People
No Degree - Child Psychology
Mercy College
Certificate - Computer Office Specialist
Global Business Institute
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