Lydia Ochoa
New Rochelle
Summary
Compassionate professional in healthcare patient relations, known for high productivity, and efficient patient care. Possess specialized skills in conflict resolution, patient advocacy, and health information communication. Skills include organization, empathy, and problem-solving to enhance patient satisfaction, and support healthcare objectives.
Overview
2
2
years of professional experience
Work History
Admitting Representative
St. Vincent’s Hospital of Westchester
07.2024 - 03.2025
- Coordinated with clinicians within the hospital and from other hospitals to facilitate patient transfers
- Documented patient demographic, insurance, and legal information
- Relayed information from patient charts to clinicians involved in patient care
- Managed patient safety during psychiatric emergencies
Teaching Assistant
Backcountry Medicine, Binghamton University
01.2024 - 05.2024
- Assisted in instructing a wilderness first aid course by demonstrating skills such as patient assessment, splinting, and patient transport
- Helped assess student progress through skill checks, quizzes, and discussion posts
- Aided in administering a practical final in which students performed a simulated emergency rescue in a wilderness setting
Intern
Department of Health and Wellness, Binghamton University
08.2023 - 05.2024
- Researched scientific articles to create and publish educational videos regarding various nutritional topics
- Created a podcast for the university’s health and wellness department and interviewed faculty on their research on stress, alcohol use, and neurobehaviors
- Created a final project and grading rubric for students taking a nutrition and pathophysiology class in which students had to create short educational videos on nutrition
Swim Instructor
Rye YMCA
06.2023 - 08.2023
- Taught swimming in group and private settings to children aged 3 to 15 according to the Red Cross learn-to-swim curriculum
- Instructed adults in a beginner swim class
- Evaluated student’s swimming abilities every week to track progress
Student researcher
Course-based undergraduate research experience, Binghamton University
01.2023 - 05.2023
- Participated in a course-based research project investigating the effect of dietary factors on anxiety and depression in college students
- Gathered data through food intake and mental well-being surveys and analyzed data using ANOVA tests
- Presented results to students and faculty at the Binghamton University student research fair
US Master’s Swim coach
Broome County YMCA
09.2022 - 12.2022
- Coached adults aged 30 to 80 years old in the Binghamton chapter of the US Masters Swimming organization
- Formulated unique workouts tailored to the goals and limitations of team members
- Created modified workouts based on specific limitations of some team members based on individual health and wellness needs
Education
Associate of Applied Science - Nursing
Westchester Community College
Valhalla, NY01-2026
BS - Biological Sciences
Binghamton University
Binghamton, NYSkills
- CPR, AED, WSI, WFA, and lifeguard certified
- Proficient in Microsoft Office
- Proficient in SPSS, PAST4
- Certified Nursing Assistant
- Clinical documentation
- Patient care
- Billing and insurance processes
Volunteer Experience
- Larchmont Volunteer Ambulance Corps, 2019-06, 2020, Assisted emergency medical technicians during real medical emergencies, Took patients’ vital signs during emergencies, Conducted ambulance inventory checks
- Albert Einstein College of Medicine, 2018-06, 2018-08, Assisted in Neuroscience research on auditory processing in children with Williams Syndrome, Aided in the recruitment of participants for cognitive experiments, Collected and recorded electroencephalogram data, Performed statistical analyses of research data using Microsoft Excel and SPSS
Additional Experience
- Lifeguard and Swim Instructor (2017 - 2021) Mamaroneck Town Pool
- Pool Safety Coordinator (June - August 2022) Pelham Country Club
Timeline
Admitting Representative
St. Vincent’s Hospital of Westchester
07.2024 - 03.2025
Teaching Assistant
Backcountry Medicine, Binghamton University
01.2024 - 05.2024
Intern
Department of Health and Wellness, Binghamton University
08.2023 - 05.2024
Swim Instructor
Rye YMCA
06.2023 - 08.2023
Student researcher
Course-based undergraduate research experience, Binghamton University
01.2023 - 05.2023
US Master’s Swim coach
Broome County YMCA
09.2022 - 12.2022
Associate of Applied Science - Nursing
Westchester Community College
BS - Biological Sciences
Binghamton University
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