Lydia Ortiz
Hermiston
Summary
Dedicated Medical Assistant specializing in patient care coordination. Expertise in EKG and phlebotomy with a strong emphasis on HIPAA compliance. Recognized for outstanding patient satisfaction, enhancing communication and interpersonal relations. Experienced in managing electronic health records and streamlining patient workflows to improve care efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Good Shepherd Urgent Care
Hermiston
09.2024 - 04.2026
- Assisted physicians with patient care by taking vital signs, gathering patient histories, and preparing patients for examinations.
- Conducted EKGs, spirometry tests, audiograms, and other diagnostic tests.
- Conducted basic lab tests and processed specimens for analysis.
- Coordinated with physicians to streamline patient care workflows.
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Provided compassionate support to patients during their visits and procedures.
- Assisted in patient intake and maintained accurate medical records.
180-Hour Medical Assistant Externship
Irrigon Medical Center
Irrigon
06.2024 - 07.2024
- Prepared and administered medications for patients per physician instructions, ensuring adherence to safety protocols and accurate dosage.
- Prepared rooms for patient examinations and assisted practitioners with medical procedures and other patient care.
- Obtained and recorded patient medical histories, vitals, test results, and other information for medical records.
- Coordinated daily administrative activities, including scheduling, patient check-in and check-out, and maintaining accurate patient medical records to ensure smooth clinic operations.
- Managed patient records using electronic health record systems.
- Provided compassionate support and assistance to patients and families, fostering a caring environment and enhancing patient experience.
- Ensured compliance with all health care regulations, including HIPAA and OSHA.
Drug and Alcohol Counselor Internship
Powerhouse Drug and Alcohol Recovery Center
Hermiston
11.2022 - 03.2023
- Evaluated clients' health and substance problems to identify treatment needs.
- Identified issues and created goals and treatment plans.
- Developed personalized treatment plans based on client needs.
- Facilitated group therapy sessions to strengthen client coping skills and foster support.
- Taught clients coping mechanisms.
- Assisted clients in finding jobs and reestablishing careers to promote stability.
Security Control Operator
Inter-Con Security
Hermiston
06.2021 - 05.2022
- Dispatched officers to alarms or perimeter breaches using client-based computer and alarming systems.
- Verified access levels and managed access control by unlocking security readers through client-based computer and alarming system.
- Performed wellness radio checks to ensure officer safety and operational readiness.
- Maintained comprehensive records of alarms, patrols, and officer breaks using customized Excel documents for accurate site monitoring.
- Conducted security inspections per company policy.
- Placed and received calls and messages via protected client communication systems.
Education
Certificate - Medical Assisting
Charter College
Pasco, WA07-2024
Bachelor of Science - Criminal Justice
Ashford University
Online11-2020
High School Diploma -
Hermiston High School
Hermiston, OR05-2015
Skills
- IM, ID & Sub Q injections
- Specimen handling
- Phlebotomy
- Wound care/Dressings
- Instrument sterilization
- Vital sign monitoring
- Administrative procedures
- Scheduling appointments
- Medical Terminology
- Exam assistance
- Phone triage
- Charting and filing
- EKG / Cardiac Care
- OSHA and HIPAA knowledge
- Care coordination
- Nurse Level Preceptor
- MSE Decontamination Team
- Basic lab testing
- Patient education
- Emergency preparedness
Certification
- CCMA
- Phlebotomy
- Nurse level preceptor
Timeline
Medical Assistant
Good Shepherd Urgent Care
09.2024 - 04.2026
180-Hour Medical Assistant Externship
Irrigon Medical Center
06.2024 - 07.2024
Drug and Alcohol Counselor Internship
Powerhouse Drug and Alcohol Recovery Center
11.2022 - 03.2023
Security Control Operator
Inter-Con Security
06.2021 - 05.2022
Certificate - Medical Assisting
Charter College
Bachelor of Science - Criminal Justice
Ashford University
High School Diploma -
Hermiston High School