Summary
Overview
Work History
Education
Skills
References
Certification
First Aid Certification
Timeline
Generic

Lydia Pacheco

Schaumburg,IL

Summary

Experienced professional with a background in customer service and supervisor seeking a position to contribute to the success of the company. Possessing advanced knowledge of administrative duties and prior experience as a courier in a fast-paced business, I have a strong understanding of efficient operations and attention to detail. My driving and safety record is excellent, ensuring reliable and secure transportation. Fluent in both English and Spanish, I effectively communicate with diverse clientele.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Community Job Coach

Clearbrook
04.2023 - Current
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Training and supervising clients at their job sites.
  • Taking clients out on outings, where they go out in the community and have fun.
  • Doing activities with the clients at the Day Program. Engaging with clients and getting to know them on a more personal level. whether it’s coloring, doing a jigsaw puzzle, playing darts or watching a movie. Every minute spent with them makes a difference.
  • Offered ongoing support to clients that started a new job by checking in on them on a weekly basis.

Courier

Federal Express
06.2011 - 11.2017
  • Performed pick-up and delivery of packages for a fast-paced business
  • Safely and efficiently completed assigned routes daily
  • Excellent driving and safety record
  • Responsible for maintaining current customers and pursuing new clients.

P1 Sort/Package Handler

Federal Express
08.2010 - 06.2011
  • Ensured the successful transfer and delivery of goods to intended destination on aircraft
  • Trained and supervised employees. Guiding them through daily work goals. Monitoring employees performance to ensure maximum productivity. Assessing employees work performance, and identifying areas that need improvement.
  • Ensuring that business goals , deadlines and performance standards are met.
  • Responsible for loading cargo and securely positioning the containers for weight and balance safety.

P2 Sort/Package Handler

Federal Express
06.2009 - 08.2010
  • Safely load packages onto truck for delivery
  • Load/unload product per company policies, procedures, and guidelines
  • Demonstrated time management in order to efficiently complete the task
  • Communicate efficiently with fellow workers, supervisors and other members of the team
  • Well versed with automated and manual packaging machines
  • Handling goods and documents in a busy warehouse setting.

Office Secretary

Illinois Marble and Stone
03.2000 - 05.2009
  • Organized and maintained clients files.
  • Created proposals and invoices for potential clients and clients.
  • Responsible for accounts receivable and payable.
  • Conducted payroll and payroll liability tasks
  • Ordered all material needed to complete all clients home projects.

Education

Skills

  • Supervisor skills & qualifications
  • Time management and organizational
  • Attention to detail and problem-solving
  • Ability to maintain a consistent teamwork mentality
  • Ability to manage multiple concurrent deadlines
  • Excellent communicator

References

Available Upon Request

Certification

American Heart Association

First Aid/CPR/AED

Adult & Children

First Aid Certification

American Heart Association

First Aid/CPR/AED

Adult & children

Timeline

Community Job Coach

Clearbrook
04.2023 - Current

Courier

Federal Express
06.2011 - 11.2017

P1 Sort/Package Handler

Federal Express
08.2010 - 06.2011

P2 Sort/Package Handler

Federal Express
06.2009 - 08.2010

Office Secretary

Illinois Marble and Stone
03.2000 - 05.2009

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Lydia Pacheco