Lydia Park
Rexburg,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Assistant to the Park Ranger
Idaho State Parks and Recreation
Montpelier, ID
05.2022 - 08.2023
- Provided visitors with information about park programs, facilities, and services.
- Managed visitor traffic flow within designated areas of the park.
- Provided assistance to visitors regarding camping permits, reservations, fees.
- Performed routine maintenance tasks such as mowing grass, trimming hedges.
- Answered inquiries from visitors and provided information regarding park layout and history.
Barista/Cashier
Fizeez
Montpelier, ID
02.2021 - 02.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared and served hot or cold beverages.
- Input orders into point of sale system and handled customer payments.
- Described menu items to customers and suggested appealing products.
Cave Tour Guide
AuDi Campgrounds
Saint Charles, ID
06.2021 - 09.2021
- Provided detailed information to tourists about local attractions and points of interest.
- Organized and conducted daily tours for groups of up to 30 people.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
- Managed bookings, reservations and payments for tours.
- Followed safety protocols at all times while guiding guests through the tour areas.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
- Monitored visitor numbers during each tour session to ensure compliance with COVID-19 regulations.
- Adhered to company policies and procedures when dealing with guest complaints or inquiries.
- Maintained knowledge of current events related to tourist locations in order to better inform visitors prior to their arrival.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Cabin Cleaner
Fresh Start Cleaning
Garden City, UT
05.2018 - 10.2019
- Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
- Reported any damages or repairs needed to supervisor immediately.
- Ensured that all cleaning supplies were properly stored after use.
- Inspected cabin facilities daily to ensure they met quality standards.
- Replenished bathroom supplies such as soap, shampoo, conditioner., when needed.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Operated washers and dryers to clean articles such as sheets, blankets, tablecloths, curtains.
Education
High School Diploma -
Bear Lake High School
Montpelier, ID05.2023
Some College (No Degree) - Marriage And Family Studies
Brigham Young University - Idaho
Rexburg, IDSkills
- Visitor Assistance
- Tourism Management
- Public Speaking
- Customer Service
- Cash Register Operation
- Laundry Management
- Cleaning Methods
References
References available upon request.
Timeline
Assistant to the Park Ranger
Idaho State Parks and Recreation
05.2022 - 08.2023
Cave Tour Guide
AuDi Campgrounds
06.2021 - 09.2021
Barista/Cashier
Fizeez
02.2021 - 02.2023
Cabin Cleaner
Fresh Start Cleaning
05.2018 - 10.2019
High School Diploma -
Bear Lake High School
Some College (No Degree) - Marriage And Family Studies
Brigham Young University - Idaho
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