LYDIA PELLOT
Marlboro,NJ
Summary
Professional with robust background in directing and managing extensive operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
13
13
years of professional experience
Work History
Director
Home Run Party Entertainment
06.2024 - Current
- Spearheaded all operational aspects of the business such as the hiring process, scheduling, payroll
- Cultivated new opportunities by building community engagement , with school activities and fairs
- Fostered long lasting relationships with clientele resulting in retention and referrals by word of mouth
- Created and implemented creative activities for children's parties and for classes held at the home base store that engaged the children and stimulated their minds
Operations Administrator
Express Employment Professionals
08.2023 - 06.2024
- Resolve carrier related issues(e.g damaged, lost, short shipments )
- Actively engage in root cause analysis and corrective action procedure to ensure high quality levels of satisfaction
- Responsible for the movement of goods to the 3PL/satellite SSDI
Project Manager
Expecting Relief
11.2016 - 07.2023
- Was the primary point of contact for clients, responding to inquiries, providing information, and addressing concerns or issues in timely and professional manner
- Prepared reports, documentation, or presentations on client services, outcomes, and program impact for internal and external stakeholders
- Monitored project budgets, tracked expenses, and implemented cost-saving measures to optimize resource allocation
- Facilitated regular meetings and progress updates with stakeholders
- Collaborated with cross-functional teams and volunteers to set project goals
Import Account Representative
Geodis
02.2013 - 09.2016
- Championed training of team members valuable skills to optimize workflow efficiency
- Ensured timely entry and filing status with customs, ensuring compliance with all necessary regulations preventing any potential penalties
- Prepared and submitted CBP form 7501, processed Customs entries for clearance into the US for Teva Pharmaceuticals, Dole, and their respective entities
- Audited and reviewed Customs documents
- Worked alongside the customer's classification, documentation, analyst teams, shippers/vendors and order owners to ensure entry accuracy
- Utilized customer SAP system to pull necessary data to be reviewed
Import Customer Service Representative
Geodis
02.2012 - 02.2013
- Coordinated incoming shipments via air and ocean with freight forwarders
- Spearheaded the creation and seamless issuance of delivery orders
- Maintained daily communication with customers, carriers, overseas agents, and airlines
- Handled accounting processing
- Ensured compliance regarding U.S Government regulatory agencies
- Created delivery orders and coordinated shipments
- Prepared reports and published analytical material for clients
Education
High School Diploma -
Sayreville War Memorial High School
Sayreville, NJ01.2007
Skills
- Relationship building
- Customer engagement
- CRM proficiency
- Work flow planning
- Advanced problem solving
- Creativity and innovation
Timeline
Director
Home Run Party Entertainment
06.2024 - Current
Operations Administrator
Express Employment Professionals
08.2023 - 06.2024
Project Manager
Expecting Relief
11.2016 - 07.2023
Import Account Representative
Geodis
02.2013 - 09.2016
Import Customer Service Representative
Geodis
02.2012 - 02.2013
High School Diploma -
Sayreville War Memorial High School
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