Lydia Pogasic
Shelby Twp,Michigan
Summary
Dedicated barista with strong skills in customer service and food safety. Great time management and attention to detail, ensuring high standards in food preparation and cleanliness.
Overview
4
4
years of professional experience
Work History
Barista
Beyond Juicery And Eatery
Shelby Twp, MI
12.2023 - Current
- Food preperation
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated blenders, grills, juice presses, etc.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted customers in selecting menu items through personalized service.
- Made food and drink items like smoothies, wraps, salads, juices, coffee, etc.
- Used POS system to accurately enter orders and process payments.
- Promoted additional items with beverages, increasing store sales.
Office Assistant
Etkin
Pontiac, MI
06.2023 - 08.2023
- Streamlined filing systems and document management processes, improving retrieval times and reducing errors.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Cashier
Nitsches
Shelby Twp. MI
05.2022 - 06.2023
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Food preparation with bakery items, and salads
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area, enhancing overall store presentation.
- Monitored inventory levels at register stations, facilitating timely restocking of supplies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Utica High School
Shelby Twp, MINo Degree - Business Administration
Oakland University
Rochester, MI04-2029
Skills
- Time management
- Attention to detail
- Cleanliness
- Team leadership
- Safe food handling
- Beverage preparation
- POS systems
- Food preparation
- Menu memorization
- New hire training
- Multitasking
- Stocking supplies and retail products
Timeline
Barista
Beyond Juicery And Eatery
12.2023 - Current
Office Assistant
Etkin
06.2023 - 08.2023
Cashier
Nitsches
05.2022 - 06.2023
High School Diploma -
Utica High School
No Degree - Business Administration
Oakland University