Lydia Price
Riverview,FL
Summary
Skilled in the hospitality industry, offering expertise in order taking, money handling and product promotion. Always greet my guest with a genuine smile. I build rapport and promote enjoyable dining experiences. I maintain thorough knowledge of every place I work at to ensure prosperity in the business.
Overview
6
6
years of professional experience
Work History
Server
Los Magueyes Restaurant
Crystal River, FL
01.2018 - 03.2021
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
Bartender Shift Manager
The Boil Yard
Crystal River, FL
04.2021 - 08.2023
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Trained new bartenders on drink preparation and upselling techniques.
Server
Mulligans Bar & Grill
Jackson, TN
08.2023 - 04.2024
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Citrus High School
Inverness, FL05-2019
Skills
- Cleanliness standards
- Memory retention
- Tableside Etiquette
- Guest Engagement
- Suggestive Selling
- Liquor, wine, and food service
- Sales Techniques
- Positive and professional
- Point of Sale (POS) system operations
- Cash Handling
- Quality Control
- Exceptional customer service
- Cool Under Pressure
Timeline
Server
Mulligans Bar & Grill
08.2023 - 04.2024
Bartender Shift Manager
The Boil Yard
04.2021 - 08.2023
Server
Los Magueyes Restaurant
01.2018 - 03.2021
Citrus High School
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