Lydia Pruitt
Fort Worth,TX
Summary
Dynamic Loan Processor with a dedicated work ethic and proven expertise at DHI Mortgage Company. Skilled in financial document review and customer service, I enhanced loan processing efficiency and improved client satisfaction through effective communication and collaboration. Committed to accuracy and compliance, I successfully managed multiple loans while fostering strong relationships with clients and colleagues.
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 20 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
11
11
years of professional experience
Work History
Loan Processor
4 Trust Mortgage
01.2011 - 02.2013
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
Loan Processor
DHI Mortgage Company
11.2001 - 12.2011
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Provided quick turnaround times to maintain fast-past schedule.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Education
Crowley High School
Crowley, TXSkills
- Data entry
- Teamwork and collaboration
- Information verification
- Regulatory compliance
Timeline
Loan Processor
4 Trust Mortgage
01.2011 - 02.2013
Loan Processor
DHI Mortgage Company
11.2001 - 12.2011
Crowley High School
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