Lydia Reeves

Technician Experience:

• Use of safe, animal restraint techniques during examinations and treatments to prevent injury.
• Prepare and administer medications and vaccines as prescribed by the DVM
• Run in-house lab work for bloodwork and urine samples.
• Prepare and package specimen samples to be sent to the external laboratory, such as blood, urine, feces, swabs, etc.
• Direct animal care - walking and feeding, monitoring comfort and pain level, etc.
• Perform basic treatments, such as laser therapy, PEMF mat treatments, IV fluid and oral medication administration, nail trims, etc.
• Clean and sterilize veterinary equipment/tools.

Receptionist Experience:

• Answer incoming calls on a multi-phone system
• Provide customer service related to pet care and medications prescribed by the DVM
• Assist DVMs with administrative tasks, such as scheduling appointments and maintaining patient files.
• Process medical records and other correspondence by email or fax.
• Run end-of-day computer reports and handle cash deposit

• Oversee and guide other sales associates with daily tasks, product knowledge, and customer service.
• Research out-of-stock items to find additional inventory in other store locations.
• Assist customers with questions and/or product selection
• Rotate stock to prevent items from expiring on the shelf
• Use of the register to ring up purchases and complete cash, card, and/or check transactions.
• Use of a pallet jack and forklift to transport animal feed
• Fill gas propane tanks of multiple sizes
• Create/process transfers of products between stores.
• Use of organization and spatial awareness to front, face, and display store products

• Greeted customers, answered questions, and assisted with locating merchandise.
• Ensured the cleanliness and tidiness of the store.
• Performed cashier duties such as accepting payments from shoppers, counting money in the register drawer, and providing change when necessary.

• Observed and engaged with children in a first-grade classroom setting.
• Planned and implemented lesson plans
• Analyzed student development according to age-appropriate milestones.
• Assisted students with questions related to course material.
• Collaborated with teachers to develop innovative teaching strategies.
• Assisted teachers with lesson preparation and curriculum implementation.