Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lydia Rodriguez

Alexandria,Kentucky

Summary

Talented Team Leader experienced and dedicated to enhancing customer satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Manages upset costumers and high pressure situations with grace and diplomacy.

Overview

1
1
year of professional experience

Work History

Team Lead

Panera Bread
Cold Spring, KY
09.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
02.2024

Skills

  • Performance Monitoring
  • Regulatory Compliance
  • Active listening
  • Customer focus
  • Communication

Timeline

Team Lead

Panera Bread
09.2022 - Current

High School Diploma -

Penn Foster Career School
Lydia Rodriguez