Lydia Roemer
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Insurance Verification Specialist
Advanced Physical Therapy
09.2021 - Current
- Verify patient insurance benefit coverage and send cost estimation breakdown to treating clinic.
- Obtain and maintain authorizations for the duration of each patient's treatment.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Regional Office Manager
Advanced Physical Therapy
07.2020 - 09.2021
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Care Coordinator
Advanced Physical Therapy
12.2016 - 07.2020
- Used company software and databases to maintain records of services performed and patient schedules.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Associate's of Science in Physical Education -
Independence Community College
Independence, KSBachelor of Arts in Interdisciplinary Studies -
Emporia State University
Emporia, KS08.2016
Skills
- Time Management
- Problem-Solving
- Communication
- Insurance Plan Verification
- Medical Terminology
- Electronic Authorization Processing
Timeline
Insurance Verification Specialist
Advanced Physical Therapy
09.2021 - Current
Regional Office Manager
Advanced Physical Therapy
07.2020 - 09.2021
Care Coordinator
Advanced Physical Therapy
12.2016 - 07.2020
Associate's of Science in Physical Education -
Independence Community College
Bachelor of Arts in Interdisciplinary Studies -
Emporia State University
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