Shizel Galarza
Queens
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work History
Radnet Imaging Center
Scheduler Language Services
New York
07.2017 - Current
- Educated patients about services and procedures offered by the facility.
- Answered incoming calls in a professional manner.
- Coordinated with patients and healthcare professionals to meet patient needs.
Doshi Diagnostic Imaging Services
Bilingual Patient Services Representative
Flushing
08.2014 - 06.2016
- Scheduled patient appointments using electronic health record systems.
- Coordinated communication between patients and medical staff efficiently.
- Managed patient inquiries and resolved scheduling conflicts promptly.
ND Labs INC.
Assistant Network Administrator & Marketing
Lynbrook
11.2002 - 11.2003
- Maintained marketing database by updating contact information and tracking interactions.
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Assisted with the development and implementation of marketing campaigns.
Education
Medical Assistant - Medical Assistant Training
ACS Professional Testing
Flushing, New York 05.2013 - 08.2014
Associate of Business Administration - 2 Years Associate Degree
Queensborough Community College
Oakland Gardens, NY 09.1995 - 06.2000
Skills
- Verbal communication
- Customer service
- Multitasking Abilities
- Detail-oriented
Timeline
Radnet Imaging Center
Scheduler Language Services
07.2017 - Current
Doshi Diagnostic Imaging Services
Bilingual Patient Services Representative
08.2014 - 06.2016
Medical Assistant - Medical Assistant Training
ACS Professional Testing
05.2013 - 08.2014
ND Labs INC.
Assistant Network Administrator & Marketing
11.2002 - 11.2003
Associate of Business Administration - 2 Years Associate Degree
Queensborough Community College
09.1995 - 06.2000