Lydia Todd
Rochester
Summary
Human services professional with experience in outreach, program coordination, and relationship-building across diverse communities. Skilled in guiding individuals through supportive interactions, managing competing priorities, and collaborating with campus and community partners to achieve shared goals. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
1
1
Language
2
2
Certifications
7
7
years of professional experience
Work History
Supervised Visitation Specialist
The Society for the Protection and Care of Children
03.2025 - Current
- Facilitate family visitation sessions, ensuring adherence to safety and regulatory guidelines.
- Develop individualized visitation plans in collaboration with social workers and caregivers.
- Monitor and assess family interactions, providing feedback to improve relational dynamics.
- Strengthen community connections for families by referring them to available local resources such as counseling services or parenting classes when appropriate.
Head Lifeguard & Hospitality Desk Associate
Midtown Athletic Club
08.2023 - 02.2025
- Provided mentorship to junior lifeguards, fostering professional growth and development within the team.
- Streamlined communication between departments to enhance overall member experience and satisfaction.
- Maintained accurate records of client interactions, ensuring a high level of organization and accountability.
- Improved customer satisfaction ratings by promptly addressing inquiries and resolving issues.
Supervisor & Head Lifeguard
Churchville-Chili Continuing Education
01.2021 - 08.2024
- Supervised daily operations, ensuring safety protocols adhered to during aquatic activities.
- Resolved conflicts among patrons, promoting a safe and enjoyable environment for all guests.
- Evaluated team performance, providing constructive feedback to foster professional growth and development.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Political Intern
Office of NYS Senator Samra Brouk
05.2022 - 08.2022
- Collaborated with New York State Senator Brouk’s communications team to draft speaking points for the induction of Captain Ihor Hoshowsky into the NYS Senate Veteran’s Hall of Fame (06/29/2022).
- Co-created and organized Senator Brouk’s appearance at Penfield’s and Irondequoit’s Fourth of July Parade (07/04/2022) and Rochester’s 52nd Puerto Rican Festival Parade (08/06/2022).
- Utilized tools such as Canva to create posters and advertisements for two events (Parents Resource and Maternal Health Panel Discussion and the honoring of Nydia Padilla Rodriguez with the NYS Senate Women of Distinction Award).
- Conducted research on legislative issues to support policy development and constituent services.
Program Coordinator - Global Village
Department Of Education - Juniata College
11.2019 - 05.2020
- Facilitated regular cultural programming meetings with campus department members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnership with the French Department to coordinate monthly French Club dinners with international students.
- Organized the French Village’s Crepe Night by managing the budget, recruiting volunteers, and overseeing event execution.
Phonathon Caller
Department of Annual Giving - Juniata College
11.2019 - 05.2020
- Elevated the quality of donor interactions and continuously refined personal communication skills through practice and professional development opportunities.
- Enhanced donor satisfaction with thorough follow-up on pledge commitments, ensuring accurate record-keeping and timely updates and contributed to success of each campaign.
Education
Bachelor of Arts - International Studies & Minor Business Management
SUNY At Brockport - Honors College
Brockport, NY05.2024
Bachelor of Arts - International Studies & French - Coursework
Juniata College
Huntingdon, PA05.2020
High School Diploma -
Churchville-Chili Senior High School
Churchville, NY06.2019
Skills
- Family and community engagement
- Trauma-informed care
- Attention to detail
- Problem-solving abilities
- Interpersonal and written communication
- Data entry expertise
- File organization
Accomplishments
- Started an interior car detailing business and accumulated over 50 clients (June 2024 - Present).
- Made over $2,500 in profit from an online e-commerce resale app ‘Curtsy’.
Certification
Infant and Early Childhood Mental Health Certification
Timeline
Infant and Early Childhood Mental Health Certification
12-2025
Nurturing Parenting Skills
08-2025
Supervised Visitation Specialist
The Society for the Protection and Care of Children
03.2025 - Current
Head Lifeguard & Hospitality Desk Associate
Midtown Athletic Club
08.2023 - 02.2025
Political Intern
Office of NYS Senator Samra Brouk
05.2022 - 08.2022
Supervisor & Head Lifeguard
Churchville-Chili Continuing Education
01.2021 - 08.2024
Program Coordinator - Global Village
Department Of Education - Juniata College
11.2019 - 05.2020
Phonathon Caller
Department of Annual Giving - Juniata College
11.2019 - 05.2020
Bachelor of Arts - International Studies & Minor Business Management
SUNY At Brockport - Honors College
Bachelor of Arts - International Studies & French - Coursework
Juniata College
High School Diploma -
Churchville-Chili Senior High School
Leadership
EuroSim Conference 2023 – Newport, Wales
Elected Participant
- Represented SUNY Brockport in an EU policy simulation, developing skills in diplomacy, negotiation, public speaking, and collaborative problem-solving with peers from diverse academic backgrounds.
Honors College Senior Thesis – SUNY Brockport
Researcher & Presenter
- Conducted in-depth research and authored a 30-page thesis examining coltan-related conflicts in the Democratic Republic of the Congo (DRC).
- Selected to present research findings at SUNY Brockport’s Scholars’ Day.
Women’s Rugby Club Team – SUNY Brockport
Student-Athlete
- Demonstrated leadership, teamwork, discipline, and commitment through collegiate athletics.