Lydia Kelly Campbell
Peachtree City,GA
Summary
Hardworking and collaborative employee who always puts her work and customers first. Efficient at multitasking to make for a positive dining experience for all customers equally. Successful at handling tables of all sizes with accuracy and great service skills when communicating with customers and coworkers. Always aspires to meet customer needs, drive satisfaction and promote long-term loyalty by being a great team player and kind human.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Scratch Kitchen and Cocktails
Norman, OK
08.2023 - 03.2024
- Greeted customers, provided menus and answered questions about the menu
- Explained daily food/drink specials and answered food preparation questions
- Up-sold items when appropriate to increase restaurant sales
- Replaced stocks of napkins, silverware and other dining room supplies while on the job
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments and/or more item requests
Restaurant Waiter
Cheddar's Scratch Kitchen
Norman, OK
05.2022 - 09.2022
- Provided excellent customer service by anticipating guest needs and acknowledging all guests equally, however busy and whatever time of day
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start and end of shifts
- Resolved customer complaints in a polite manner according to company policy while satisfying the customer's needs
Restaurant Hostess
Palmer's Peachtree City
Peachtree City, GA
08.2019 - 03.2020
- Assigned seating arrangements based on customer preferences and restaurant rotation schedule
- Performed opening and closing duties such as restocking supplies and cleaning work areas (Host desk, restrooms, etc.)
- Monitored dining room activity to ensure all guests were satisfied
- Cleaned and maintained all silverware rolling to ensure stock was filled during/post shift times
Education
Bachelor of Fine Arts - Musical Theatre Performance (Magna Cum Laude)
University of Oklahoma
Norman, OK05-2024
High School Diploma -
Mcintosh High School
Peachtree City, GA05-2020
Skills
- Memory retention (Table Numbers, Menu Items, Etc)
- Efficient seating
- Cleanliness and hygiene
- High-volume dining
- Active Learning (Learning by experience/on the job)
- Excellent Communication
- Great with customers/People Person
- Quick Problem-Solving
- Calm in Crisis
Affiliations
- Teaching Children's Theatrical Classes
- Musical Theatre Teaching Artists with various companies (GA Singers Theatre Company, Creative Learning Studios, Sooner Theatre Norman)
Timeline
Restaurant Waiter
Scratch Kitchen and Cocktails
08.2023 - 03.2024
Restaurant Waiter
Cheddar's Scratch Kitchen
05.2022 - 09.2022
Restaurant Hostess
Palmer's Peachtree City
08.2019 - 03.2020
Bachelor of Fine Arts - Musical Theatre Performance (Magna Cum Laude)
University of Oklahoma
High School Diploma -
Mcintosh High School
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