Lydia Jun
Los Angeles,CA
Summary
Highly-motivated and inquisitive candidate eager to utilize interpersonal and organizational skills in various environments. Operates well in both individual and team capacities, driven by a desire to take on new challenges. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
B2B Sales Representative
LUXYUSA
07.2020 - Current
- Managed 200+ customer accounts and built rapport, resulting in a 78% customer retention rate
- Maintained effective communication with customers through the entire sales cycle
- Provided up-to-date product catalogs to customers and processed orders through e-commerce platforms
- Demonstrated excellent customer service when dealing with inquiries and complaints
- Handled invoicing and sales transactions
- Negotiated prices with customers to exceed sales goals
B2B Sales Representative
HEEOP INC.
06.2019 - 07.2020
- Developed and maintained relationships with key accounts and retailers to ensure repeat business.
- Assisted walk-in and e-commerce customers with product selection, ordering, returns, and exchanges.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Handled invoicing and created daily reports of sales activity.
Server
Seoul Korean BBQ
04.2014 - 01.2016
- Demonstrated knowledge of menu items by accurately describing ingredients and preparation methods to customers
- Served food and beverages promptly with focused attention to customer needs
- Checked on each table regularly to ensure order accuracy and customer satisfaction
- Utilized problem-solving skills when dealing with customer complaints
- Collaborated with other staff members to keep the facility clean, organized, and well-stocked
- Handled payments, processed credit card transactions.
Supervisor's Assistant
Prep Academy
06.2012 - 09.2013
- Assisted students with homework and projects
- Collaborated with teachers for lesson preparation by developing learning materials
- Oversaw students in the classroom and common areas to monitor and enforce rules.
Education
BA in Criminology, Law & Society -
University of California, Irvine
12.2019
Skills
- Microsoft Office
- Customer Service
- Relationship Establishment
- Order Processing
- Invoicing
- Interpersonal Skills
- Critical Thinking
- Detail-oriented
- Ability to Multitask
- Time Management
Languages
Korean
Limited
Timeline
B2B Sales Representative
LUXYUSA
07.2020 - Current
B2B Sales Representative
HEEOP INC.
06.2019 - 07.2020
Server
Seoul Korean BBQ
04.2014 - 01.2016
Supervisor's Assistant
Prep Academy
06.2012 - 09.2013
BA in Criminology, Law & Society -
University of California, Irvine
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