LYENNE KAWEHILANI HOEWA'A
Kihei,HI
Summary
Qualified Individual with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Effective Communicator and Quality Producer.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Allied Universal Security Services-Maui Airports
03.2024 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Coordinated and administered employee health insurance and retirement plans.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Developed and maintained employee handbook, updating policies as necessary.
Security Officer
Allied Universal Security Services
05.2023 - Current
- Investigated all reported incidents of theft or vandalism on premises.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Reported safety hazards for remediation response.
- Patrolled crowds during events to preserve order and promote security.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Maintained high levels of alertness throughout shifts.
Wailuku Elementary School
Hawaii State Dept Of Education
10.2022 - 05.2023
- Give One-One Help to Students with Special Needs; Assist with Daily activities, Classwork, monitor, report and record in Students Log.
Customer Service Representative/Office Manager
Payday Loans
07.2013 - 12.2022
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Qualified and Approved Clients for Quick Payday Loans
- Managed all 4 Maui company locations(2014-2022)
- Maintained filing systems and categorized documents according to established procedures.
- Prepared and organized files for storage, archiving, and retrieval.
- Verified accuracy of filing information such as names and numbers.
- Scheduled and conducted onboarding meetings with new hires to ensure a smooth transition into their role.
Education
High School Diploma -
Henry Perrine Baldwin High School
Wailuku, HI05.2008
Skills
- Stationary Surveillance
- Emergency Response
- Staff Management
- Crime Prevention
- Group and Individual Instruction
- Classroom Management
- Materials Preparation
- Individualized Instruction
- Student Assessment
- Special Education Support
- Educational Assistance
- Paperwork Processing
- Data Collection
- Call Management
- Scheduling
- Data Entry
- Appointment Scheduling
- Microsoft Excel
- Microsoft Outlook
- Communication Management
- Recruitment
- Maintaining files
- Onboarding
- Health benefits
- Conduct Interviews
- Assist in Hiring
Certification
Active Guard Card
AED Pediatric CPR Certified(Expiring April 2024)
Timeline
Human Resources Coordinator
Allied Universal Security Services-Maui Airports
03.2024 - Current
Security Officer
Allied Universal Security Services
05.2023 - Current
Wailuku Elementary School
Hawaii State Dept Of Education
10.2022 - 05.2023
Customer Service Representative/Office Manager
Payday Loans
07.2013 - 12.2022
High School Diploma -
Henry Perrine Baldwin High School
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