Hi, I’m
Lyeon Vongpheth-Pakhotama
Rogers,MN
Summary
Proven Associate Material Handler at McKesson, adept in material handling and fostering teamwork, significantly enhanced productivity by effectively utilizing forklifts and maintaining warehouse safety. Demonstrated exceptional customer service at G-will Liqours and Hy-Vee, leading to increased satisfaction and repeat business. Skilled in equipment safety and collaboration, achieving high-quality standards and operational efficiency.
Overview
7
years of professional experience
Work History
McKesson
Associate Material Handler
05.2023 - Current
Job overview
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
G-will Liqours
Store Associate
06.2022 - 06.2023
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Hy-Vee
Online Shopper
06.2018 - 04.2022
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
- Assisted customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
Robbinsdale Cooper Senior Highschool New Hope, MN
High School Diploma from Math, Science
06.2021
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Workplace cleanliness
- Package handling
- Warehouse operations
- Attention to detail
- Shipping and receiving
- Materials handling and transport
- Teamwork and collaboration
- Customer service
- Equipment safety
- Forklift operation
- Warehouse safety
- Pallet jack operation
- Material identification
- Material Packaging
Timeline
Associate Material Handler
McKesson
05.2023 - Current
Store Associate
G-will Liqours
06.2022 - 06.2023
Online Shopper
Hy-Vee
06.2018 - 04.2022
Robbinsdale Cooper Senior Highschool
High School Diploma from Math, Science
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