Lyjya Miles
Kennesaw,United States
Summary
Office Manager with over 14 years of experience in law enforcement, security operations, and Sales. Expert in maintaining order, ensuring safety, and managing multiple tasks efficiently. Known for meticulous attention to detail, strong decision-making capabilities, and exceptional communication skills, poised to effectively manage office environments and enhance operational workflows.
Overview
10
10
years of professional experience
Work History
Corporate Security Officer
Home Depot
Atlanta
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Established administrative work procedures to track staff's daily tasks.
- Maintained electronic filing systems and categorized documents.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
Virtual assistant
Simply Homes at Madison Wisconsin
Madison, Wisconsin
02.2020 - 09.2024
- Developed strong organizational and time management skills while managing multiple tasks simultaneously
- Performed data entry duties with a high degree of accuracy and speed
- Created reports, spreadsheets, and presentations using Microsoft Office applications
- Supervise administrative assistants and direct daily operations to make sure procedures are followed
Security Partner
Exact Science at Madison Wisconsin
Madison, Wisconsin
12.2018 - 01.2020
- Patrolled9 Exact Science locations, ensuring employee safety
- Assisted employees with building access and car troubles
- Monitored and responded to security email inbox
- Led informal safety training sessions
- Conducted meet and greets to foster a safe environment
Police Officer
Madison Police Department at Madison Wisconsin
Madison, Wisconsin
09.2016 - 09.2018
- Prevent crime by explaining and enforcing applicable federal, state, and local laws and ordinances; teach preventive, protective, and defensive tactics; mediate disputes; patrol assigned area; respond to notices of disturbances; conduct searches; observe suspicious activities; detain suspects
- Apprehend suspects by responding to complaints and calls for help; observing violations; making arrests
- Conduct criminal investigations by gathering evidence; interviewing victims and witnesses; interrogating suspects
- Document observations and actions by radioing in information; completing reports
- Report observations and actions by testifying in court
Business Development Representative
Conney Safety
06.2015 - 08.2016
- Initiated cold calls to a targeted prospect list, fostering new business opportunities
- Revitalized dormant accounts, generating fresh orders after a year of inactivity
- Expanded existing account base through upselling and introducing new products
- Maintained and nurtured customer relationships, ensuring long-term business growth
- Leveraged Conney Safety CRM for comprehensive customer profiling and account documentation
Education
Bachelor of Administration - Criminal Justice
Concordia University at Madison Wisconsin
Madison, Wisconsin12.2020
Skills
- High level of responsibility
- Organizational skills
- Communication skills
- Human Relations skills
- Analytical skills
- Safety training
Additional information
- Ruben for Kids (Guest Speaker, Mentor)
- Madison East High School (After-school poetry club instructor)
- Calvary Gospel Church (Bus ministry volunteer)
- Madison People Program
- Adult Literacy Network
- East High School After School Teacher/Mentor
Timeline
Corporate Security Officer
Home Depot
09.2024 - Current
Virtual assistant
Simply Homes at Madison Wisconsin
02.2020 - 09.2024
Security Partner
Exact Science at Madison Wisconsin
12.2018 - 01.2020
Police Officer
Madison Police Department at Madison Wisconsin
09.2016 - 09.2018
Business Development Representative
Conney Safety
06.2015 - 08.2016
Bachelor of Administration - Criminal Justice
Concordia University at Madison Wisconsin