Lyla Hancock
HUMBOLDT,Minnesota
Summary
Dedicated professional with extensive experience at AHNTECH, excelling in cleaning and sanitizing to create safe environments. Proven ability to work independently while delivering exceptional customer service. Recognized for implementing efficient procedures that enhanced operational effectiveness and maintained high standards of cleanliness and organization. Responsible and dependable team player.
Overview
18
18
years of professional experience
Work History
Custodian
AHNTECH
02.2025 - Current
- Maintained cleanliness and organization of facilities to ensure a safe environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, with proficiency.
- Assisted in inventory management of cleaning supplies and equipment.
Manager
Trails End General Store
03.2015 - 02.2025
- Oversaw daily operations, ensuring compliance with store policies and customer service standards.
- Managed inventory levels, optimizing stock replenishment processes to minimize shortages and excess.
- Analyzed sales trends, adjusting pricing strategies to maximize profitability and meet customer demands.
- Developed operational procedures, streamlining workflows for improved efficiency and reduced costs.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for patrons.
- Implemented effective merchandising strategies, increasing product visibility and sales opportunities.
Custodian
Madison
01.2008 - 02.2015
- Implemented efficient cleaning procedures to enhance operational effectiveness.
- Collaborated with team members to complete daily tasks efficiently and effectively.
- Adapted to changing priorities and performed additional duties as required.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Education
Cosmotology
Northland Community And Technical College
Thief River Falls, MN05-1992
High School Diploma -
Humboldt St. Vincent High School
Humboldt, MN05-1990
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
Timeline
Custodian
AHNTECH
02.2025 - Current
Manager
Trails End General Store
03.2015 - 02.2025
Custodian
Madison
01.2008 - 02.2015
Cosmotology
Northland Community And Technical College
High School Diploma -
Humboldt St. Vincent High School
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