Lyle Schools
Concord,NC
Summary
Dedicated and results driven professional with a strong background in healthcare. Proven track record of leadership and administrative duties. Adept at training, time management, and customer service, committed to achieving organizational goals.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Medical Supply Technician PRO Trainer
Department of Veteran Affairs
Salisbury, North Carolina
09.2023 - Current
- Review competencies of teammates
- Review Instructions for Use of equipment
- Reprocess equipment
- Provide In-Service training for new equipment
- Input and process employee time sheets
- Input premium pay request per management requests.
- Review current process for potential updates
- Place work request for broke equipment
- Assist with equipment inventory
- Assist with ordering of new equipment
- Managed inventory levels for medical supplies and equipment.
- Ensured compliance with safety regulations and protocols.
- Maintained cleanliness and organization of supply storage areas.
- Collaborated with healthcare professionals to meet supply needs.
- Conducted regular inspections of medical equipment for functionality.
- Participated in training sessions related to proper handling techniques for medical equipment and supplies.
Interim Program Support Assistant
Department of Veteran Affairs
Salisbury, NC
05.2023 - Current
- Provide In-Service training for new equipment
- Input and process employee time sheets
- Input premium pay request per management requests.
- Review current process for potential updates
- Place work request for broke equipment
- Assist with equipment inventory
- Assist with ordering of new equipment
- Organized training sessions for new staff on procedures.
- Maintained records and databases for accurate information tracking.
- Reviewed incoming correspondence and took appropriate action as needed.
- Provided administrative support to program staff and management teams.
- Answered inquiries from external customers regarding program information.
- Responded to customer service requests through email or telephone contact.
Veterinary Assistant/ Safety Officer
Banfield Pet Hospital
Kannapolis, USA
08.2017 - 05.2025
- Assist Veterinarian with paperwork and with animals.
- Perform lab work, analyze results of lab work, input lab work results into computer system.
- Schedule appointments while assisting clients on the phones.
- Operate technical equipment.
- Monitor safe work practices, advise others of hazards.
- Assisted veterinarians during examinations and surgical procedures.
- Prepared and maintained medical equipment and surgical instruments.
- Monitored patient vital signs and reported changes to the veterinary team.
- Educated pet owners on proper care, nutrition, and preventive health measures.
- Handled animal restraint and provided comfort to patients during treatments.
- Managed inventory of supplies, ensuring availability for daily operations.
- Collaborated with team members to improve clinic workflow and efficiency.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
Medical Supply Technician
Department of Veteran Affairs
01.2022 - 09.2023
- Reprocess instruments for surgical uses
- Follow medical guidelines for processing of instruments for proper sterilization
- Coordinate with operating room control desk for upcoming surgeries.
- Assist in signing off on competencies for training
- Provide In-Service training for new sets and/or scopes
- Assist in training of new team members
- Verify and validate time cards
- Process premium pay requests
Sterile Processing Coordinator (Certified)
Novant Health Rowan Medical
Salisbury, NC
12.2020 - 01.2022
- Act as liason between Operating Rooms and Sterile Processing Department to ensure proper instruments are available for surgeries
- Supervise team members
- Assist in training of new team members
- Trained new staff on processing protocols and best practices.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Provided exceptional customer service by responding promptly to inquiries via phone or email.
- Assisted other team members with complex processing tasks as needed.
- Provided feedback on new product lines based on customer input.
- Monitored inventory levels and ensured adequate stock was available for processing operations.
- Delegated work to staff, setting priorities and goals.
Sterile Processing Technician (Certified)
Novant Health Rowan Medical
06.2019 - 12.2020
- Reprocess instruments for surgical uses, follow medical guidelines for processing of instruments for proper sterilization
- Coordinate with operating room control desk for upcoming surgeries.
Education
Diploma -
York Comprehensive High School
York, SCSkills
- Instructional training
- Compliance assurance
- Customer service
- Administrative support
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Sterile storage management
- Medical equipment maintenance
- Medical devices
- Surgical equipment tray preparation
- Prepare surgical trays
- Equipment Disposal Procedures
- Problem-solving aptitude
- Infection control protocols
- Direct care staff support
- Quality control analysis
- Installation and setup
- Operation Monitoring
- Safety protocols expertise
- HIPAA proficiency
- Calibration techniques
- Equipment cleaning
- Service oriented
- Written communication
- Self motivation
- Medication administration
- Healthcare Protocols
- Physical stamina
- Communication skills
- Relationship building
- Adaptability
- Electronic medical records management
References
References available upon request.
Timeline
Medical Supply Technician PRO Trainer
Department of Veteran Affairs
09.2023 - Current
Interim Program Support Assistant
Department of Veteran Affairs
05.2023 - Current
Medical Supply Technician
Department of Veteran Affairs
01.2022 - 09.2023
Sterile Processing Coordinator (Certified)
Novant Health Rowan Medical
12.2020 - 01.2022
Sterile Processing Technician (Certified)
Novant Health Rowan Medical
06.2019 - 12.2020
Veterinary Assistant/ Safety Officer
Banfield Pet Hospital
08.2017 - 05.2025
Diploma -
York Comprehensive High School