LYN ARREOLA
Tracy
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
PARKING BLOCK OFF OFFICER/ COORDINATOR
Propark Mobility
Sunnyvale
11.2022 - Current
- Coordinate end-to-end daily parking block-off operations, utilizing Salesforce and email to manage high-volume requests and ensure total task completion.
- Supervise a team of Parking Block-off Officers (PBOs), directing daily assignments and auditing field performance to maintain rigorous safety and procedural standards.
- Extract and analyze critical operational data to identify performance trends, pinpointing opportunities for process optimization and strategic resource reallocation.
- Develop data-driven reports and visualizations for executive leadership to facilitate informed decision-making across cross-functional teams.
- Collaborate with enforcement and maintenance teams to support vehicle citations, equipment functionality, and general facility upkeep.
ASSISTED VALET
Propark America Mobility
Sunnyvale
02.2022 - 11.2022
- Welcomed guests upon their arrival with a friendly demeanor.
- Retrieved vehicles promptly for waiting guests, ensuring timely service and satisfaction.
- Delivered excellent customer service by responding courteously to guest inquiries, enhancing overall guest experience.
- Retrieved keys from guests, issued tickets, and logged entries using SMS Valet App to streamline check-in process.
- Park vehicle in appropriate space or into double stacking, log keys, ensure to inspect vehicle w/photos
- Communicate professionally at all times with guests, clients, and teammates.
- Immediately report any incidents or claims to the manager or leadership.
SUPERVISOR | PARKING ENFORCEMENT
Douglas
Palo Alto
08.2021 - 02.2022
- Monitored space availability across Stanford campuses for effective resource allocation.
- Organized valet service schedules to ensure adequate coverage during peak hours.
- Guided vehicles into tight parking spaces to ensure safe maneuvering.
- Recorded license plate numbers of employees for parking permit management.
- Managed equipment and supplies to ensure operational readiness and resource availability.
- Resolved customer issues and documented incident reports to maintain service quality.
- Motivated staff to foster teamwork and enhance customer service.
VALET | ADMIN ASSISTANT
Corinthian Parking
Campbell
05.2019 - 08.2021
- Managed valet staff lifecycle, including evaluations, training, and development, while overseeing payroll for 10+ employees using Paycom and coordinating schedules to meet operational needs.
- Operated vehicles safely, adhering to all safety guidelines to ensure passenger and vehicle security.
- Checks vehicles for damage upon arrival and reports any issues via SMS App through work phone
- Greeting employees and guests with a positive and helpful attitude upon their arrival at the EV charging parking and valet area
- Maintained professional image consistently to reinforce positive customer experiences.
- Prioritizes customer service in a dynamic, team environment
- Immediately report any incidents or claims to the manager or leadership.
- Executed clerical tasks (scanning, printing)
Education
High School Diploma -
Soledad High School
Soledad06-2008
Skills
- Vehicle operation
- High-volume coordination
- Operational analysis
- Team supervision
- Self motivation
- Communication
- Teamwork and collaboration
Timeline
PARKING BLOCK OFF OFFICER/ COORDINATOR
Propark Mobility
11.2022 - Current
ASSISTED VALET
Propark America Mobility
02.2022 - 11.2022
SUPERVISOR | PARKING ENFORCEMENT
Douglas
08.2021 - 02.2022
VALET | ADMIN ASSISTANT
Corinthian Parking
05.2019 - 08.2021
High School Diploma -
Soledad High School