Jocelyn Caburian
Oak Harbor
Summary
Diligent Food Service Worker with solid background in operations support, ensuring smooth and efficient workflows. Proven track record in coordinating tasks, managing schedules, and improving processes. Demonstrated skill in problem-solving and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Club Operations Assistant
MWR / Club Trilogy
10.2023 - 01.2026
- Provide administrative and front-desk support for daily club operations.
- Answer and route incoming calls professionally, ensuring timely resolution of inquiries.
- Maintain organized electronic and physical filing systems for accurate recordkeeping.
- Support management with scheduling, task coordination, and operational reporting.
- Greet and assist guests, ensuring a professional and welcoming environment.
- Assist with project coordination by prioritizing tasks and meeting deadlines.
- Train new employees on company policies, customer service standards, and procedures.
Snack Bar Operator
MWR / Parcheezi's
04.2014 - 10.2023
- Operated snack bar efficiently, ensuring high-quality service and customer satisfaction.
- Coordinated daily operations to ensure efficient workflow and task completion.
- Trained staff on food preparation techniques, ensuring adherence to quality standards.
- Resolved customer complaints promptly, contributing to positive customer retention.
- Trained and mentored new employees on equipment, safety, and service stand
- Prepared high-quality pizzas using traditional techniques and fresh ingredients.
- Prepared and mixed pizza dough using high-quality ingredients to ensure consistent product quality.
- Operated kitchen equipment safely and efficiently for food preparation tasks.
- Crafted pizzas to customer specifications, ensuring quality and presentation standards.
- Assisted in maintaining a clean and organized work environment to comply with health regulations.
Education
High School Diploma -
Las Pinas High School
Philippines03-1989
Skills
- Customer Service & Front Desk Operations
- Administrative & Office Support
- Cash Handling & Sales Transactions
- Scheduling & Calendar Management
- Time Management & Task Prioritization
- Team Collaboration & Communication
- Attention to Detail
- Problem Solving
- Basic Accounting Support
- Positive attitude
Certification
- Adult & Pediatric First Aid / CPR / AED
- Effective Cash Handling
- Food Safety & Beverage Alcohol Safety
- Cyber Awareness Challenge 2025
LANGUAGES
English
Japanese
Tagalog
Timeline
Club Operations Assistant
MWR / Club Trilogy
10.2023 - 01.2026
Snack Bar Operator
MWR / Parcheezi's
04.2014 - 10.2023
High School Diploma -
Las Pinas High School
AWARDS
Employee of the Quarter