Administrative Assistant
Open To Work
Lyn Carpenter
Bucee's
Covington,TX
Work Preference
Job Search Status:
Open to work
Desired Job Title
Administrative AssistantCustomer Service CashierWarranty Coordinator
Work Type
Full Time
Location Preference
On-Site
Location:
Covington, TX, US
Open to relocation:
No
Important To Me
Work-life balancePaid time offCompany Culture
1
Certification
14
Years of experience
Highly organized and detail-oriented professional with extensive experience in administrative support, financial operations, and customer service. Proven ability to manage complex schedules, process financial transactions, and coordinate repairs, ensuring timely completion and client satisfaction. Adept at maintaining accurate records, liaising with stakeholders, and identifying process improvements. Eager to leverage strong organizational and problem-solving skills to contribute to the success of a dynamic team.
Work History
5 Months
09.2025 - 02.2026
5 Months
Cashier
Bucee's | Hillsboro, TX
09.2025 - 02.2026
- Engaged customers with friendly greetings and escalated issues to team leads for timely resolution.
- Verified customer age for alcohol and nicotine purchases.
- Ensured clean, organized cashier area to enhance customer experience and operational efficiency.
- Restocked merchandise on shelves to ensure product availability. as requested by management.
- Balanced till before and after shifts, accurately closing out grocery and gift sides to ensure financial accountability.
3 Years 7 Months
01.2022 - 08.2025
3 Years 7 Months
Warranty Administrator
Sandlin Homes | North Richland Hills, TX
01.2022 - 08.2025
- Processed warranty claims, guiding homeowners through the claims resolution process.
- Reviewed warranty submissions for acceptance or rejection based on established criteria.
- Ensured all claims were addressed within 24 business hours of submittal.
- Scheduled immediate repairs for emergency major mechanical warranty claims.
- Verified completion of non-emergency warranty claims within acceptable timeframes.
- Monitored all claims through every stage to ensure progression to completion.
- Facilitated communication among all parties to ensure claim completion within set standards.
- Coordinated repair schedules with trade partners and homeowners/managers/residents.
- Generated clear and concise service orders for trade partners.
- Liaised with trade partners to schedule work, providing all necessary information.
- Obtained quotes for warranty work exceeding original trade partnerships' scope.
- Managed repairs from initiation through completion.
- Maintained detailed documentation of all interactions with homeowners/managers/residents and trade partners.
- Negotiated, submitted, and approved payment requests for out-of-scope warranty work.
- Tracked the status of all assigned warranty claims for transparent team communication.
- Tracked status of all assigned warranty claims, ensuring transparent communication for team alignment.
- Identified recurring issues and trends, proposing actionable improvements to warranty and business processes.
- Cultivated positive relationships with homeowners, trade partners, and colleagues through effective communication to enhance collaboration.
- Managed and scheduled monthly/quarterly maintenance for model/spec landscaping, pest control, and corporate office needs.
- Managed and scheduled monthly/quarterly maintenance for model/spec landscaping, pest control, and corporate office needs.
4 Years 7 Months
03.2017 - 10.2021
4 Years 7 Months
Customer Support Specialist
Self-Employed | Dallas, TX
03.2017 - 10.2021
- Managed client financials through contracted work, including bank reconciliations, transaction processing, general ledger updates, and financial report preparation.
- Supplied CPAs with tax-related documentation to support accurate filing.
- Furnished clients' CPAs with necessary tax-related documentation.
- Provided accounts payable/receivable, bookkeeping, and payroll assistance.
- Supported clients with documentation for real estate purchases and sales.
- Served as Catering Manager at Zoe's Kitchen, overseeing Front of House operations, opening/closing procedures, and training new staff on cash register operation and time clock entries.
- Prepared food products for sale, baked cookies and pitas, while ensuring compliance with food safety protocols.
11 Months
03.2016 - 02.2017
11 Months
Executive Administrative Assistant
Refocus Group, Inc. | Dallas, TX
03.2016 - 02.2017
- Coordinated executive calendars, arranged domestic and international travel, and organized executive meetings and company events to facilitate smooth operations.
- Coordinated communication between Board Members, staff, vendors, medical device investigators, and physicians.
- Compiled and submitted accurate expense reports, ensuring timely reimbursement by gathering invoices and reconciling corporate credit cards.
- Assisted with FDA submissions, maintained clinical trials data spreadsheets, revised procedure manuals, and supported delivery of PMA Module submissions to ensure regulatory compliance.
3 Years 8 Months
06.2012 - 02.2016
3 Years 8 Months
Exec Admin Asst to President & CFO
Highland Homes
06.2012 - 02.2016
- Liaised with staff (personal and company) to efficiently manage meeting requests.
- Executed all bank reconciliations, processed all entity deposits, and managed the opening and closing of bank accounts.
- Organized and maintained confidential personal and corporate financial, property, bank, and investment account files.
- Organized and maintained confidential personal and corporate financial, property, bank, and investment account files to ensure easy access and compliance.
- Performed comprehensive bank reconciliations to ensure accurate financial records., processed all entity deposits, and managed the opening and closing of bank accounts.
- Coordinated meetings and arranged catering as required for attendees.
- Managed and organized multiple calendars for the President and CFO to optimize scheduling. for the President, CFO, and owner's personal jet, including scheduling.
- Facilitated meeting logistics to support effective collaboration among team members. and arranged catering as required for attendees.
- Oversaw the utilization and/or sale of professional sports team tickets.
- Collaborated with tax accountants, providing necessary support and documentation for personal and entity tax returns.
- Assisted with the preparation of documentation for real estate closings.
- Resolved issues concerning staff at various personally owned properties.
Certification
State of Michigan Resident Agent Insurance License (Escrow License), State of Texas Notary Public, and Texas RON Electronic Notary Certified
Timeline
Cashier
Bucee's
09.2025 - 02.2026Read more
Warranty Administrator
Sandlin Homes
01.2022 - 08.2025Read more
Customer Support Specialist
Self-Employed
03.2017 - 10.2021Read more
Executive Administrative Assistant
Refocus Group, Inc.
03.2016 - 02.2017Read more
Exec Admin Asst to President & CFO
Highland Homes
06.2012 - 02.2016Read more