Lyn Matthews
Plymouth
Summary
Results-driven Claims Processor Lead with expertise in claims processing and insurance verification. Demonstrates strong leadership in employee training and excels in high-pressure environments to enhance team performance and service delivery. Committed to ethical standards and professionalism in all transactions.
Overview
20
20
years of professional experience
Work History
Claims processor Lead
Great expression dental center
05.2017 - Current
- Oversaw multiple employees, monitoring daily activities to ensure performance met standards.
- Having one on one meetings with employees to review their work and answer any questions they have.
- Assisted management with operational tasks to enhance workflow efficiency.
- Calling insurance companies to resolve any issues that arise
- Excel/Word/Power Point Trained
- Managing daily deposits with large amounts
- Processed payments accurately in the accounting system.
- Checked insurance eligibility to streamline patient billing processes.
- Meeting timelines monthly under pressure
Server/bartender/bookkeeper
Branns steakhouse & sports bar
07.2009 - 09.2019
- Provided friendly customer service by greeting patrons, taking orders, and ensuring a positive dining experience.
- Created a welcoming atmosphere to enhance patron enjoyment.
- Managed cash flow by counting money, processing credit card transactions, setting up drawers, making deposits, and handling corporate paperwork.
server
leos coney island
05.2007 - 07.2009
- Provided friendly customer service by greeting patrons, taking orders, and ensuring enjoyable experiences.
- Coordinated time management to maintain consistent workflow during varying activity levels.
- Oversaw customer payments and ensured accuracy in cash handling.
server/manager
steak n shake
10.2005 - 04.2007
- Managed a crew of 4-6 employees
- Oversaw daily activities of 4-6 employees to maintain productivity.
- Monitored employee performance to ensure tasks were completed accurately and on time.
- Oversaw financial transactions, prepared cash drawers, and executed bank deposits.
Education
Medical Billing and coding - Medical Billing and Coding Certified, Office Administration
Ross Medical Education Center
05.2017
Skills
- Claims management
- Claims handling
- Claims management review
- Claims allocation
- Payment processing
- Transaction reconciliation
- Payment entry
- Insurance validation
- Account oversight
- Microsoft Excel
- Problem solving
- Time management
- Employee training
- Leadership
- Team leadership
- Decision-making
- Communication
Timeline
Claims processor Lead
Great expression dental center
05.2017 - Current
Server/bartender/bookkeeper
Branns steakhouse & sports bar
07.2009 - 09.2019
server
leos coney island
05.2007 - 07.2009
server/manager
steak n shake
10.2005 - 04.2007
Medical Billing and coding - Medical Billing and Coding Certified, Office Administration
Ross Medical Education Center