Lynae Focken
Bellevue,NE
Summary
Cashier friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
4
4
years of professional experience
Work History
Receptionist
Edwards Auto Group
01.2020 - 07.2022
- Facilitate and manage all incoming calls
- Ensure that the customers have the best experience over the phone and at the front desk
- Performs administrative duties for the marketing and accounting department and general administrative.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Collected Down payments, processed transactions and updated relevant records.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Cashier
HyVee Foods
06.2020 - 06.2021
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs
- Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows the location of merchandise in the store and also in the back room.
Busser
Pizza Ranch
08.2018 - 05.2020
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Associate of Arts - General Studies
Iowa Western Community College
Council Bluffs, Iowa01.2022
High School Diploma -
Lewis Central High School
Council Bluffs, IA05.2021
Skills
- Dependable
- Very good at technology
- Hard Working
- Customer Service
- Cooperative Attitude
- Price Identification
- Feedback Acceptance
- Cash Register Operation
- Customer Relations
- Microsoft Windows
- Waiting Tables
- Payment Collection
- Identification Checks
- Cashier Abilities
- Positive Interactions
- Answering Customer Questions
- Cash Drawer Management
- Customer Assistance
- Check Cashing
- Billing and Payment Processing
- Bagging and Packaging
- Telephone Reception
- Time Management
- Management of Financial Resources
- Speaking Clearly
- Learning Strategies
- Critical Thinking
- Table Bussing
- Kitchen Sanitization
- Energetic and Outgoing
- Problem-Solving
- Data Entry
Timeline
Cashier
HyVee Foods
06.2020 - 06.2021
Receptionist
Edwards Auto Group
01.2020 - 07.2022
Busser
Pizza Ranch
08.2018 - 05.2020
Associate of Arts - General Studies
Iowa Western Community College
High School Diploma -
Lewis Central High School
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