Lyncy Chavarria

• Developed strong communication skills while liaising with clients, suppliers, and team members to ensure project success.
• Improved customer experiences by constructing visually appealing display units.
• Working with kids and adults as a shoe fitter.

• Engaged customers with company’s hospitality mindset snd coached peers by role playing and utilizing

coaching tool. Saw a consistent weekly increase in conversion 2% and leveraged traffic by 6.8%.

• Lead the team in loyalty through education and best practices, saw a 150% year-to-year increase in

enrollment in Express credit cards. Consistently placing within top 5 stores in credit out of 500 stores

in 2023 and YTD.

• Provide leadership and assistance with product launches window charges, visual presentation

standards, signage placements, etc.

• Confirmed support associates are trained on operational procedures, including merchandising/time

standards, backroom organization and SFS/BOPIS.