Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynda Blackwood

Tucson

Summary

Responsive team leader with strong automotive dealership background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive professional with good communication skills and positive attitude. Knowledgeable in MS Excel, MS Word and Outlook.

Overview

35
35
years of professional experience

Work History

Inventory & Title Department Supervisor

Jim Click Automotive
01.2020 - Current
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
  • Approved check requests for payoffs, new and used car purchases and license fee refunds.
  • Authorized check signer for Accounts Payable checks and Payroll checks.
  • Created multiple spreadsheets for employees in the Business Office to help with efficiency and accuracy while performing checks and balance reports.
  • Revised jand updated multiple forms throughout the dealerships and body shops as requested by management.
  • Sent daily reports to the Vice President, General Managers, Sales Managers and CFO showing results of MTD sales per salesperson, front and back end gross per dealership and per Sales Manager, Inventory Analysis for the Corporate Office, vehicle receivables over three days that have not been funded by financial institutions and/or down payments that have not been collected.
  • Assisted the Accounting Department with the Bank Flooring reconciliation report for all 10 dealerships.

System Software Administrator

Jim Click Automotive
08.2014 - 01.2020
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Managing, troubleshooting, licensing and updating software on the Reynolds & Reynolds Software System.
  • Trained new salespeople on the Reynolds & Reynolds CRM (customer relationship management system) on how to enter customer information and complete the required daily tasks which included phone calls, emails or text.
  • Trained new Parts, Service and Business Office employees on the Reynolds & Reynolds Software System.
  • Created daily reports for management to show results of salespeople's daily tasks completed and MTD vehicle sales for 130 salespeople.
  • Created email campaigns for 10 dealerships as requested by management to alert customers of upcoming sales events.
  • Created holiday templates for salespeople in the CRM to email to their customers.
  • Handled customer complaints regarding upcoming sale event fliers, phone calls/text or emails that they no longer wish to receive, and put them on the Do Not Call list.

Inventory Department Supervisor

Jim Click Automotive
11.2012 - 08.2014
  • Supervised five employees in the New & Used Vehicle Inventory, Payoffs and Wholesale Title departments and delegated each one with tasks and responsibilities.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Posted used vehicles into inventory when purchased from another dealership or customer as well as posted used vehicles out of inventory when sold at the auction or to another dealership.
  • Posted payments from the auction or outside dealerships to clear inventory schedule.
  • Created spreadsheets to quickly create check requests for the Payoff Department and Title Department.
  • Created heat sheet reports to management addressing title or document issues that prevent us from sending title to the new buyer.

Accounts Receivable Supervisor

Jim Click Automotive
07.2010 - 11.2012
  • Identified past due accounts and contacted account holders to arrange payment.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Received and submitted payments and applied amounts to customer balances.
  • Negotiated payment plans and arrangements.
  • Contacted customers to collect outstanding payments, negotiated installment methods and processed payments.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Generated financial statements and reports detailing accounts receivable status.
  • Completed daily accounts receivable ledger reconciliations.
  • Utilized daily audit information to update aging reports.
  • Delegated work to staff, setting priorities and goals.
  • Guided employees in handling difficult or complex problems.

Billing and Compliance Specialist

Jim Click Automotive
02.2008 - 07.2010
  • Checked records for required signatures by closely reviewing documents.
  • Identified key issues regarding workflow processes by assisting Business Managers with quality reviews.
  • Posted retail vehicles in the Reynolds & Reynolds System.
  • Planned and executed compliance audits to check company policies, procedures and controls.

Wholesale Title Clerk

Jim Click Automotive
08.1993 - 02.2008
  • Posted and managed paperwork to transfer vehicle ownership title from dealer to purchaser for wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Processed and maintained title files implementing security measures to protect data.
  • Created and sent payoff checks to financial institutions for vehicles traded-in.

File Clerk

University Avenue Orthopaedic Medical Group
07.1990 - 02.1991
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Pulled patient charts for upcoming appointments.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Retrieved medical charts for healthcare staff for filing in medical records.

Education

Medical Billing Certificate -

Pima Medical Institute
02.1990

High School Diploma -

Santa Rita High School
05.1989

Some College (No Degree) - Bookkeeping

Pima Community College
Tucson, AZ

Skills

  • Problem-Solving
  • Teamwork and Collaboration
  • Inventory Accounts Reconciliation
  • Recordkeeping and Documentation
  • Data Entry
  • Staff Training
  • MS Office
  • Reliable and Punctual
  • Customer Service
  • Data Management

Timeline

Inventory & Title Department Supervisor

Jim Click Automotive
01.2020 - Current

System Software Administrator

Jim Click Automotive
08.2014 - 01.2020

Inventory Department Supervisor

Jim Click Automotive
11.2012 - 08.2014

Accounts Receivable Supervisor

Jim Click Automotive
07.2010 - 11.2012

Billing and Compliance Specialist

Jim Click Automotive
02.2008 - 07.2010

Wholesale Title Clerk

Jim Click Automotive
08.1993 - 02.2008

File Clerk

University Avenue Orthopaedic Medical Group
07.1990 - 02.1991

High School Diploma -

Santa Rita High School

Medical Billing Certificate -

Pima Medical Institute

Some College (No Degree) - Bookkeeping

Pima Community College

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