Summary
Overview
Work History
Education
Skills
Timeline
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Alexly Burton

Arlington,VA

Summary

Strong leader and problem-solver dedicated and passionate about creating environments where everyone feels welcome, comfortable, and respected. Diversity and inclusion are critical to the success of a team. Proven track record of leading teams to exceed expectations through engagement, maximizing strengths, and accountability.

Overview

24
24
years of professional experience

Work History

Designer

Self Employed
03.2020 - Current
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Consulted with clients to determine architectural preferences to meet overall design goals.
  • Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings, and lighting.
  • Led interior design across conceptual, schematic, design development, and construction document phases.
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Organized every space of a home from, kitchen, bedroom, office, garage, closet, and pantry
  • Designed and created backgrounds for television news conferences to high profile national zoom meetings

Retail Sales Manager

REI Co-op
12.2021 - 02.2023
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Recruited, interviewed and hired diverse and talented individuals bringing dynamic sales expertise to organization.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Exceeded targets by building, directing and motivating high-performing sales team
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, accountability, and rewarding superior performance.
  • Liaised with internal communications team to develop engaging and inspiring inclusion and diversity communication strategy.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Educated management on successful policy implementation and enforcement actions to ensure meeting legal standards.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Provided perspective, insights, and knowledge across organization with national impact as inclusion and diversity subject matter expert.
  • Developed and implemented new programs based on leading inclusion and diversity practices using project management principles.

Brand Manager

Victoria's Secret
06.2016 - 06.2021
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Greatly exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Exceeded targets by building, directing and motivating high-performing sales team.

Assistant Store Manager

Victoria's Secret
06.2004 - 06.2016
  • Helped stores adapt spaces to accommodate merchandise, including spatial constraints and inventory storage availability.
  • Oversaw visual merchandising for new store openings and store collateral change-outs.
  • Updated floor design to more effectively present products to patrons.
  • Supervised team of up to 120 employees and monitored adherence to company standards.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and multi-member management team with related direct reports.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.

Visual Manager

Express
10.2001 - 04.2004
  • Managed analytical reports to identify and track sales activities and customer trends.
  • Created instructional kits, campaign storyboards and merchandising plan-o-grams.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Trained management and staff throughout district in overall product presentation, upselling techniques and bolstering job expertise.
  • Helped stores adapt spaces to accommodate merchandise, including spatial constraints and inventory storage availability.
  • Ran new product launches with global, cohesive approach focused on delivering recognizable branding and exceeding revenue targets.
  • Improved field teams' sales by coaching on merchandising techniques.

Store Manager

Express
11.1999 - 10.2001
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Advocate

St. Jude House
09.1999 - 10.2001
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Participated in community events to promote services and engage with public.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Utilized grant writing skills to secure additional program funding.

Education

Bachelor of Arts - Psychology

Indiana University Northwest
Gary, IN

Certificate - Nutrition And Health Coach

Institute For Integrated Nutrition
New York, NY

No Degree - Diversity And Inclusion

Multiple Institutions

Skills

  • Advocacy
  • Analytical and Critical Thinking
  • Budgeting
  • Data Analysis
  • Differentiated Instruction
  • Leadership Training
  • Maximizing Profitability
  • Strategic Planning
  • Scheduling
  • Spreading Awareness
  • Social Integration
  • Team Building
  • Team Leadership and Coaching
  • Training and mentoring

Timeline

Retail Sales Manager

REI Co-op
12.2021 - 02.2023

Designer

Self Employed
03.2020 - Current

Brand Manager

Victoria's Secret
06.2016 - 06.2021

Assistant Store Manager

Victoria's Secret
06.2004 - 06.2016

Visual Manager

Express
10.2001 - 04.2004

Store Manager

Express
11.1999 - 10.2001

Advocate

St. Jude House
09.1999 - 10.2001

Bachelor of Arts - Psychology

Indiana University Northwest

Certificate - Nutrition And Health Coach

Institute For Integrated Nutrition

No Degree - Diversity And Inclusion

Multiple Institutions
Alexly Burton