Lynda Hernandez
Pearland
Summary
Experienced food service manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, event catering and menu development. Excel in time management, communication, food safety and problem-solving to ensure smooth kitchen operations and team collaboration.
Overview
11
11
years of professional experience
Work History
Kitchen Manager
Topgolf
Webster
04.2021 - Current
- Supervised daily kitchen operations to ensure a smooth workflow and efficiency, to help with the speed of service.
- Helped with truck orders weekly to ensure we had everything in-house.
- Trained staff on food safety standards and proper kitchen procedures.
- Staying in communication with front-of-house staff to ensure timely food service.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Collaborated with team members to troubleshoot issues during events, maintaining a positive environment.
- Managed event meetings, safety crew meetings, and food audits.
- Implemented sanitation practices to comply with health regulations.
- Supported head chef by executing daily prep tasks efficiently and accurately.
- Adapted to changing menus by learning new cooking techniques and recipes rapidly.
- Communicated effectively with other staff members regarding orders and menu changes.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Kitchen Manager
Tacobell
League City
08.2016 - 04.2021
- Managed inventory levels and ordered supplies as needed for kitchen activities.
- Trained staff on food safety standards and proper kitchen procedures.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on our service, resolve issues, etc.
- Explained goals and expectations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Maintained scheduling to ensure efficient work, and held interview/hiring events.
- Resolved conflicts between employees' requests for time off or shift changes.
Supervisor/Cashier
Kroger
League City
02.2015 - 08.2016
- Managed cash register operations for efficient customer service.
- Ensured accurate cash handling and transaction processing.
- Resolved customer inquiries and complaints effectively.
- Maintained cleanliness and organization in checkout area.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Clear Creek
League City, TX05-2017
Some College (No Degree) - Basics
College of The Mainland
Texas City, TXSkills
- New menu planning
- Food safety and cleanliness
- Team collaboration and leadership
- Kitchen equipment maintenance
- Staff training
- Inventory management
- Event coordination
- Truck orders
- Time management
- Effective communication
- Multitasking and organization
- Holding expectations
- Learning new recipes, prepping
- Pre-shifts, food audits, and meetings
- Problem solving
- Health inspections
Languages
Spanish
Limited
Timeline
Kitchen Manager
Topgolf
04.2021 - Current
Kitchen Manager
Tacobell
08.2016 - 04.2021
Supervisor/Cashier
Kroger
02.2015 - 08.2016
High School Diploma -
Clear Creek
Some College (No Degree) - Basics
College of The Mainland