Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Lynda Kerkhoven

Davenport,IA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

43
43
years of professional experience

Work History

Dental Lab Technician Assistant

M & J Dental Creations
06.2022 - Current
  • Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators, and other tools.
  • Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
  • Engaged in learning various techniques to assist the Dental technician/owner
  • Sort and file invoices
  • Delivery driver; picked up and delivered finished cases to the Dentist.

Artisan Finisher

Isabel Bloom
08.1989 - 08.2020
  • Engaged with customers and provided timelines for project completion to my supervisor regarding various artisan processes in different departments.
  • I maintain a high quality repairing sculptures in in-house repair but especially while working in the customer repair department. This department was limited to few employees.
  • Cross trained in several production positions. Helped and lead group tours: showing in an enthusiastic manner how our products were made, engaging with customers in answering questions and showing them products that they seemed interested to buy, helped in processing the purchase for the customer.
  • Worked and helped customers when the company held “make and takes”.
  • Inspected products and machines to maintain quality and efficiency.
  • Continually sought to reduce costs, accelerate throughput time, minimize work in process and improve quality.

Customer Service Associate

Various Employers
06.1980 - 05.1989
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

Bachelor Of Arts - Art With An Emphasis in Graphic Design

University of Northern Iowa
Cedar Falls, IA
08.2003

Liberal Arts And General Studies

University of St. Thomas
Saint Paul, MN
09.1985

Skills

  • Lab Work
  • Product Quality Assurance
  • Special Projects
  • Clerical Support
  • Production Processes
  • Document Preparation
  • Organization and Prioritization
  • HIPAA Compliance
  • Customer Relationships
  • Administrative Duties
  • Safety Practices
  • Work Orders
  • Office Cleaning
  • Delivery Coordination and driver
  • Hand Tools
  • Quality Control
  • Customer Satisfaction
  • Effective Communication
  • Operational Efficiency
  • Laboratory Techniques
  • Standard Operating Procedures
  • Dental Records
  • Best Practices
  • Effective in selling to customers in subtle but very friendly manner
  • Thoughtful, patient, professional customer service with all my jobs working with the public Often going the extra mile with a smile
  • Out of the box thinker, creative, and clever; offering my supervisor help with projects and suggesting more efficient ways of doing some processes while working at Isabel Bloom LLC

Timeline

Dental Lab Technician Assistant

M & J Dental Creations
06.2022 - Current

Artisan Finisher

Isabel Bloom
08.1989 - 08.2020

Customer Service Associate

Various Employers
06.1980 - 05.1989

Bachelor Of Arts - Art With An Emphasis in Graphic Design

University of Northern Iowa

Liberal Arts And General Studies

University of St. Thomas

Similar Profiles

CREATE PROFILE
Lynda Kerkhoven