Lyndell Phillips
Doral
Summary
Energetic and detail-focused individual with knack for meticulous organization and accuracy. Possesses foundational knowledge in laboratory safety and procedures, along with skills in data entry and basic lab equipment handling. Committed to contributing to an efficient and effective work environment.
Overview
2
2
years of professional experience
Work History
Volunteer - Child Youth Programs
Department of Defense - United States Army
12.2023 - 10.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Served as a liaison between the CYP Program staff and families, ensuring clear communication regarding policies, procedures, and expectations for participation positively impacted parental involvement levels within the program
- Continually sought methods for improving daily operations, highlighted in-place tools for increased communications with parents, recordkeeping and data entry for increased efficiency
- Handled vehicle repairs, maintenance schedule and daily log for two facility vehicles
- Identified outdated maintenance items during program self inspection preventing a discrepancy from higher headquarters
Lab Assistant
Louisiana Tech University Department of Biology
11.2022 - 11.2023
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Utilized laboratory best practices to consistently lower lab mishaps, briefed students and staff on strict adherence to university policies guidance in identifying potential hazards
- Demonstrated agile partnership
- Deployed leadership skills across multiple labs, streamlined communication methods to collect over 35 lab samples for testing in three periods
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Assisted with staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
- Provided guidance during group activities, promoting teamwork, collaboration, problem-solving skills among participants actively involved
Crew Lead
Smoothie King
08.2023 - 11.2023
- Monitored team members to verify work quality and address concerns.
- Initiated seamless integration of local policies.
- Successfully managed and maintained file system covering expenses, reports, and support documentation
- Optimized data management processes to include developing and implementing a weekly task tracker to bring personal sales accountability to trainees
- Evaluated team member strengths and assigned tasks based upon expertise and background
- Maintained high standards of cleanliness throughout the workspace which contributed to an organized working environment
- Effectively implements and administers stellar customer service
- Trained staff on customer service best practices, leading to consistently achieve high customer satisfaction ratings exceeding company standards
- Led by example through demonstrating strong work ethic, professionalism, and commitment towards achieving goals as a team member
- Protected company ethos, implementing robust customer retention initiatives, fostering loyalty and repeat business
- Resolved customer disputes to maintain positive relationships and increase customer base
- Monitored team members to verify work quality and address concerns.
Education
Bachelor of Science - Biology
Florida International University
Miami, FL12-2025
Bachelor of Science - Biology
Louisiana Tech University
Ruston, LASkills
- Time management
- Specimen processing
- Lab testing and reporting
- Project planning
- Teamwork and collaboration
- Motivation techniques
Professional Highlights
- Experienced in operating and maintaining a wide range of laboratory equipment, including centrifuges, microscopes, and incubators.
- Demonstrated ability to maintain accurate records and manage inventory.
- Staff Collaboration, Requested in house development training for entire staff, assisted with outlining career roadmap highlighting job market data and techniques for finding growth opportunities. Crew sought higher certifications and formal education resulting in well-rounded, marketable and skilled professionals ready to take on toughest challenges while motivating peers.
- Eye on Safety, Fostered culture of excellence and accountability, resulting in store consistently exceeding safety targets 3 consecutive months. Implemented best practices and safe operating procedures for a 10% reduction in onsite accidents.
- Adhered to all safety protocols, contributing to a 100% safety compliance rate.
Timeline
Volunteer - Child Youth Programs
Department of Defense - United States Army
12.2023 - 10.2024
Crew Lead
Smoothie King
08.2023 - 11.2023
Lab Assistant
Louisiana Tech University Department of Biology
11.2022 - 11.2023
Bachelor of Science - Biology
Florida International University
Bachelor of Science - Biology
Louisiana Tech University
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