Lyndi Payne
Sparta,MI
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
Excellent accounts payable professional with solid background managing invoices, tracking expenses and updating vendor files. Trained in posting and processing payments with Reynolds. Strong attention to detail with methodical approach to keeping accurate records.
Experienced administrative professional offering a solid background in office settings. Coordinates documents, corrects errors and liaises with external parties to complete paperwork and facilitate smooth transactions. Extremely knowledgeable in accounts payable, real estate, closings, mortgage operations, best practices and regulatory requirements.
Detail-oriented Office Manager experienced in overseeing and improving office services and excellent customer service skills. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
21
21
years of professional experience
Work History
Customer Service/Office Administrative Assistant
VanderHyde Mechanical
Grand Rapids, Michigan
10.2023 - Current
- Billing specialist
- Created expense reports, tracked invoices, and processed payments.
- Assisted with scheduling meetings and appointments for the office staff.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Set up new hire paperwork according to company standards.
- Updated contact lists regularly with current employee information.
- Processed incoming invoices for payment in a timely manner.
Owner/Boutique Owner
The Fancy Pink Flamingo
Newaygo, MI
06.2017 - Current
- Cultivated loyal customer base by providing excellent customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Kept records for production, inventory, income and expenses.
Accounts Payable
LaFontaine Ford of Grand Rapids
Grand Rapids, MI
01.2022 - 09.2023
- Reviews invoices for accuracy and completeness prior to processing payments.
- Maintains vendor files, ensuring all documents are up-to-date and accurate.
- Processes incoming payments in accordance with company policy.
- Resolve discrepancies between purchase orders and invoices.
- Prepared checks for vendors in a timely manner.
Accounts Payable Specialist
General Formulations
Sparta, MI
02.2021 - 01.2022
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Processed and reconciled 400+ purchase parts, raw materials and freight invoices weekly.
- Worked closely with department personnel to produce accurate and timely bills.
- Handled high-volume invoice processing with minimal supervision.
Settlement Officer
Lighthouse Title Inc
Newaygo, MI
09.2012 - 11.2014
- Remained highly organized and detail-oriented while working on several cases simultaneously.
- Reviewed documents for accuracy and verified funds.
- Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
- Prepared closing documents with care to eliminate errors or delays in processes.
Office Manager
Coldwell Banker Schmidt Realtors
Fremont, MI
12.2005 - 08.2012
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Organized and maintained documents, files and records.
- Successfully guided home buyers and sellers through sales and purchase of properties.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Office Manager
Republic Bank Mortgage
Fremont, MI
09.2004 - 12.2005
- Managed conditions sent from underwriting departments.
- Organized, filed and maintained customer, department and regulatory loan records.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
Education
Some College (No Degree) - Business Administration And Management
Grand Rapids Community College
Grand Rapids, MIReal Estate License - Real Estate Salesperson
Acme Institute Inc
Skills
- Paycor Friendly
- Real estate industry knowledge
- Contracts knowledge
- Lender relationship management
- Multitasking
- Critical thinking
- Detail oriented
- Office management
- Inspection procedures
- Account reviewing
- Payment processing
- Payroll administration
- Bill payment
References
Kyli Verduci/Service Writer
586-242-6179
Jennifer Meernik/Office Assistant
616-430-6900
Mark Brock/Associate Broker/Manager
231-578-2040
Timeline
Customer Service/Office Administrative Assistant
VanderHyde Mechanical
10.2023 - Current
Accounts Payable
LaFontaine Ford of Grand Rapids
01.2022 - 09.2023
Accounts Payable Specialist
General Formulations
02.2021 - 01.2022
Owner/Boutique Owner
The Fancy Pink Flamingo
06.2017 - Current
Settlement Officer
Lighthouse Title Inc
09.2012 - 11.2014
Office Manager
Coldwell Banker Schmidt Realtors
12.2005 - 08.2012
Office Manager
Republic Bank Mortgage
09.2004 - 12.2005
Some College (No Degree) - Business Administration And Management
Grand Rapids Community College
Real Estate License - Real Estate Salesperson
Acme Institute Inc