Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Dairy Clerk
ShopRite
Mansfield Township
10.2023 - 02.2024
Managed the dairy department, including stocking shelves, organizing displays, and ensuring product freshness and quality
Provided excellent customer service by assisting with product selection, addressing inquiries, and resolving issues to enhance the shopping experience
Monitored inventory levels and conducted regular stock checks to prevent shortages and ensure timely replenishment of dairy products
Maintained a clean and organized work area, adhering to health and safety standards and ensuring compliance with store policies and procedures.
Summer Technology Associate
West Chester Area School District
Exton
06.2022 - 08.2023
Performed imaging on desktops and laptops for middle and high school students and staff
Administered and maintained Apple hardware such as iMacs and iPads for elementary students by configuring software
Operated IT maintenance on faculty and student electronic devices for the entire district
Facilitated the installation of access points for wireless networks across the district
Collaborated with coworkers to install, test, and maintain interactive Epson projectors across all levels of schools
Conceptualized and developed a comprehensive video plan for the district, as requested by the Director of Communications.
Tour Guide
Kutztown University Admissions
Kutztown
08.2022 - 05.2022
Conducted engaging and informative tours, providing detailed information about historical sites, landmarks, and attractions while ensuring an enjoyable experience for all guests
Customized tour experiences based on the interests and needs of diverse groups, enhancing visitor satisfaction through personalized interactions
Managed group logistics, including timing, coordination, and addressing any inquiries or concerns, ensuring smooth and efficient tour operations
Delivered exceptional customer service, fostering a positive and welcoming atmosphere that encouraged repeat business and positive reviews.
Front Desk Attendant
Kutztown University Housing and Residence
Kutztown
08.2020 - 05.2021
Greeted persons entering the establishment, determined the nature and purpose of their visit, and directed or escorted them to specific destinations
Addressed and resolved complaints from customers or the public
Operated the telephone switchboard to answer, screen, or forward calls, provided information, took messages, or scheduled appointments
Provided information about the establishment, such as the location of departments or offices, employees within the organization, or services provided.
Summer Camp Counselor
YMCA
West Chester
06.2019 - 08.2019
Led and organized a variety of engaging activities for campers, ensuring a safe and enjoyable environment while fostering teamwork and creativity
Maintained accurate and detailed records, including incident reports, logbooks, and daily attendance, to ensure compliance with camp policies and procedures
Collaborated effectively with a team of counselors to achieve program goals and address any issues promptly, demonstrating strong teamwork and problem-solving skills.
Annual Giving Associate
Kutztown University Alumni Relations
Kutztown
09.2018 - 12.2018
Engaged with Kutztown University alumni through telephone outreach to support the Annual Giving Campaign, effectively communicating campaign goals and fostering positive relationships
Articulated the benefits of contributing to diverse scholarship projects, highlighting the impact on students and the university community
Managed and processed incoming donations with accuracy and efficiency, ensuring timely and correct recording of contributions
Executed follow-up communications to express gratitude to donors, reinforcing their support and encouraging continued engagement.
Education
Bachelor of Science - Cinema, Television, Media Production
Kutztown University
Kutztown, PA
05.2022
Skills
Customer Service
Inventory Management
Organizational Skills
Public Speaking
Reception Duties
Customer Relations
Timeline
Dairy Clerk
ShopRite
10.2023 - 02.2024
Tour Guide
Kutztown University Admissions
08.2022 - 05.2022
Summer Technology Associate
West Chester Area School District
06.2022 - 08.2023
Front Desk Attendant
Kutztown University Housing and Residence
08.2020 - 05.2021
Summer Camp Counselor
YMCA
06.2019 - 08.2019
Annual Giving Associate
Kutztown University Alumni Relations
09.2018 - 12.2018
Bachelor of Science - Cinema, Television, Media Production