LYNDONEKA REYNOLDS
CARY,NC
Summary
Dynamic leader with a proven track record at Almac Clinical Service, specializing in project management and team collaboration. Recognized for expertise in cGMP standards, consistently delivering operational excellence while exceeding performance targets. Strong background in customer relations enhances service delivery and satisfaction. Seeking to leverage leadership skills to drive further success in clinical services.
Overview
8
8
years of professional experience
Work History
Temperature Service Admin
Almac Clinical Service
Durham, NC
05.2023 - Current
- Oversaw diverse projects while maintaining compliance with tight deadlines.
- Provided guidance to ensure customer understanding with effective communication.
- Compile comprehensive reports detailing customer service performance.
- Delivered comprehensive administrative support to cross-functional global teams.
- Developed and maintained filing systems for confidential documents and records.
- Answered questions from customers regarding products and services offered by the company.
Production Coordinator
Almac Clinical Service
Durham, NC
11.2021 - 05.2023
- Oversaw workflows for operators managing distinct stages of trial protocols.
- Conducted training sessions for staff on operational procedures.
- Implemented SOPs and cGMP consistently for each project's duration.
- Fostered an environment where employees excelled in meeting targets.
- Sustained adherence to ALCOA guidelines throughout batch documentation.
- Maintained detailed production records utilizing system logs on a daily basis.
Production Supervisor
DECI
Durham, NC
07.2017 - 11.2021
- Supervised a team of employees to ensure efficient daily operations.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Instructed newly hired staff on safety protocols, operating procedures, and product specifications.
- Operated machinery to load and unload materials in production phases.
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
- Communicated effectively with team members regarding production goals and objectives.
Education
Some College (No Degree) - Bioworks Process Technician Certificate
Wake Technical Community College
Raleigh, NCSkills
- Technical Expertise
- Effective Troubleshooting Skills
- Knowledge of cGMP Standards
- Proficient in Customer Relations
- Effective Team Collaboration
- Supervision and leadership
- Skilled in Microsoft Office Applications
- Document processing
- Project management
References
Submitted upon request.
Awards
Employee of the Month, 12/01/18, Presented employee of the month with 6 months and promoted from Asst Supervisor to Production supervisor.
References
References available upon request.
Timeline
Temperature Service Admin
Almac Clinical Service
05.2023 - Current
Production Coordinator
Almac Clinical Service
11.2021 - 05.2023
Production Supervisor
DECI
07.2017 - 11.2021
Some College (No Degree) - Bioworks Process Technician Certificate
Wake Technical Community College