Calynn Williams
Romulus
Summary
Admin Support Specialist with extensive experience at Natural Nation, recognized for excellence in customer service and technical support. Expertise in database management and enhancing guest experiences through effective communication. Proficient in Microsoft Office and adept at problem-solving, contributing to seamless operations and high client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admin Support Specialist
Natural Nation
Novi
07.2023 - 03.2025
- Maintaining social media accounts, scheduling appointments, managing databases, and providing technical support.
- Used Microsoft office to carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Preparing documents and charts symmetric.
Guest Service Ambassador
Compass Group USA - Delta Sky Clubs
Romulus
05.2022 - 06.2023
- The face of a company or brand, working primarily in a customer service role to assist clients with promoting their marketing campaigns.
- Interact with visitors and provide a positive guest experience.
- Exhibit good customer service skills, actively listen to visitors needs and assist when needed.
Picker/Packer/Shipper
Amazon Warehouse
Romulus
12.2021 - 03.2022
- A picker, selects, bundles, and organizes products from the warehouse in preparation for loading onto delivery trucks en route to customers.
- The role involves picking items from shelves from an inventory list and packing them in preparation for shipment.
Passenger Service Assistant
Detroit Metro Airport
Romulus
01.2021 - 11.2021
- Assist ticketed passengers as needed through the arrival and check-in processes including support for passengers with special needs.
- Dealing with issues from delayed, cancelled or missed flights.
- Helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane or ship.
- Also giving flight information and directing passengers to departure gates.
Education
High school diploma -
Taylor High School
Taylor, MI06.2022
Skills
- Customer outreach strategies
- Technical expertise
- First aid
- Client assurance
- Upselling
- Visual communication software
- Factory experience
- Accounting
- Computer skills
- Cargo handling
- HTML5
- Personal vehicle logistics
- Crew coordination
- Life-saving technique
- Research
- Assembly
- Basic life support
- Mac OS
- Microsoft PowerPoint
- Microsoft Excel
- Strategic leadership
- Numerical reasoning
- Microsoft Word
- Business development
- Typing
- Inventory dispatch
- Oral communication proficiency
- Autism support
- Writing proficiency
- Transaction processing
- Healthcare support
- Content formatting
- Time management
- Administrative skills
- Patient engagement
- Intervention strategies
- Microsoft Outlook
- Patient care prioritization
- Crisis response
- Record keeping
- Mobile technology
- Grammatical proficiency
- Facilitating daily living
Certification
• Driver's License
Personal Information
- Willing To Relocate: Yes
- Authorized To Work: Yes
Timeline
Admin Support Specialist
Natural Nation
07.2023 - 03.2025
Guest Service Ambassador
Compass Group USA - Delta Sky Clubs
05.2022 - 06.2023
Picker/Packer/Shipper
Amazon Warehouse
12.2021 - 03.2022
Passenger Service Assistant
Detroit Metro Airport
01.2021 - 11.2021
High school diploma -
Taylor High School